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problem to start the programm
Posted: Thu Aug 06, 2009 5:42 pm
by regurge
after the installtion of the latest version i tried to start the programm but i received a windows fault message:
"MakeMKV found a problem and will be closed"
Any ideas? .. i am using Win XP .. do i need some extra software to start the programm?
Re: problem to start the programm
Posted: Fri Aug 07, 2009 8:53 am
by mike admin
No, it should just work without any additional software or drivers. And it should work on XP.
Re: problem to start the programm
Posted: Fri Aug 07, 2009 9:29 am
by regurge
the programm woks fine on my laptop but on my desktop pc i receive the windows fault message ... maybe there is a programm in the background which blocks "makemkv" but i dont find it
Re: problem to start the programm
Posted: Fri Aug 07, 2009 9:59 am
by regurge
i found the programm which blocked "makemkv" .. it was the driver from my wacom tablet;
C:\WINDOWS\system32\Tablet.exe
i closed the programm and "makemkv" started
Re: problem to start the programm
Posted: Fri Aug 14, 2009 12:18 pm
by adrian
I have a Wacom Bamboo A6, and I can confirm this problem.
When the memory resident tablet software is running MakeMKV crashes on startup. Closing the Pen_Tablet.exe process solves the problem.
This is with MakeMKV version 1.46 on Windows XP SP3, and Wacom drivers version 5.11-1 RC.
Re: problem to start the programm
Posted: Mon Aug 17, 2009 10:25 am
by Bumgy
Thanks for this solution! I have the same problem. I have to close my wacom software before i can run MakeMKV. Otherwise it crashes at startup.
Re: problem to start the programm
Posted: Sat Aug 22, 2009 10:11 am
by mike admin
Thanks for reporting. Is this software publically available? Where can we get a copy to reproduce the problem and do we really need a tablet for this? Also, what happens if you run "makemkvcon info disc:0" from a command line - does it crash?
Re: problem to start the programm
Posted: Mon Aug 24, 2009 10:00 am
by adrian
Hi Mike!
You can download the software at:
http://www.wacom.eu/index2.asp?pid=29&l ... uct=MTE450
I'm not sure it can be installed without a Tablet present, but I think so.
Running the command line gives me:
Code: Select all
001014:000000:0000 MakeMKV v1.4.6 beta win(x86-release) started
Current action: Scanning CD-ROM devices
Current progress - 0% , Total progress - 0%
Current progress - 0% , Total progress - 0%
Current progress - 100% , Total progress - 0%
Current progress - 100% , Total progress - 100%
Current progress - 0% , Total progress - 100%
Current progress - 0% , Total progress - 0%
005010:000000:0000 Failed to open disc
Total 0 titles
I didn't have any disc in the drive - but it didn't crash like the GUI does.
Re: problem to start the programm
Posted: Sun Sep 27, 2009 5:32 pm
by adrian
This problem still exists with MakeMKV 1.47 and the new Wacom 5.20-6a drivers. Are you devs able to reproduce it?
Re: problem to start the programm
Posted: Thu Oct 01, 2009 6:05 am
by mike admin
adrian wrote:This problem still exists with MakeMKV 1.47 and the new Wacom 5.20-6a drivers. Are you devs able to reproduce it?
Please try attached version and post the result here. In order to try it:
- * locate MakeMKV installation directory
* rename makemkv.exe to makemkv.old
* extract makemkv.exe from attached archive and put into installation directory
* launch MakeMKV and see if it works
Re: problem to start the programm
Posted: Fri Oct 02, 2009 3:17 am
by Tense
I signed up just to say thank you. This solved the problem. Works fine now.
Re: problem to start the programm
Posted: Mon Oct 05, 2009 12:08 pm
by adrian
I can confirm that this private build works fine.
Thanks Mike!