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Windows Explorer under Win7 crashes upon opening directory
Posted: Fri Feb 24, 2012 7:05 pm
by pennyfromheaven
Strange happenings... Running Win7, 64-bit. Program decodes blu-rays successfully. But when I go to open the windows directory that contains he MKV files, explorer crashes. Explorer restarts, but the same thing happens every time I try to look at the directory with those files. Needless to say, I can't open them! Anyone have any thoughts? Thanks...
Re: Windows Explorer under Win7 crashes upon opening directo
Posted: Fri Feb 24, 2012 7:34 pm
by crowfax
Do you have the DivX software installed? That's usually what causes it.
Re: Windows Explorer under Win7 crashes upon opening directo
Posted: Sat Feb 25, 2012 4:24 am
by pennyfromheaven
Yes, that was it, thank you so much. Uninstalled DivX, no problem any more.
Re: Windows Explorer under Win7 crashes upon opening directo
Posted: Tue Mar 06, 2012 8:45 am
by celavey
Mine had it run in 32bit and it has been fixed right away. I shouldn't have done that, but instead remove DivX..
Re: Windows Explorer under Win7 crashes upon opening directo
Posted: Wed Mar 07, 2012 7:56 am
by twa000
I agree it's easier to remove DivX, but an alternative is to dive into the DivX Media foundation components folder and rename XDivXThumbnailProvider.dll and XDivXPropertyHandler.dll - this normally solves the problem.
If you really want to clean up and have Ccleaner then run a registry clean which will remove the registry entry for DivX thumbnail generation