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Permanent key

Posted: Fri May 08, 2026 9:24 am
by Greeven
Hi,


I bought a permanent key some 4 months ago and haven't received it.

What should I do?

Thanks

Re: Permanent key

Posted: Fri May 08, 2026 3:06 pm
by Billycar11
Most likely cause of this is a typo in the email at this time

If you got nothing at all it's going to be hard to prove it was you unless you can remember your typo or it's similar enough they can search it

Really you should do this asap if you don't get a key in 24h reach out then not it's lost in 4 months of orders you know

But reach out to paypro and makemkv support and see if if they can help