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				Account Lookup?
				Posted: Tue Sep 02, 2025 12:58 am
				by ginklord
				Hi, I'm fairly certain I purchased a license a few years ago but can't find any email referencing MakeMKV. Would it have come from somewhere else?
If I can't find my key is there a purchase lookup?
 - Matthew
			 
			
					
				Re: Account Lookup?
				Posted: Tue Sep 02, 2025 1:57 am
				by Woodstock
				"a few years ago" is ambiguous. A FEW years ago, it was likely PayPro that handled the key, and it would be in an email from them. It should still reference MakeMKV, though.
			 
			
					
				Re: Account Lookup?
				Posted: Wed Sep 03, 2025 9:44 pm
				by dcoke22
				I bought a key in 2019. My email was from 2checkout.com at that time. Sometime in there the payment processor switched to PayPro Global.
I'd start with PayPro Global's support.
			 
			
					
				Re: Account Lookup?
				Posted: Mon Sep 08, 2025 4:43 pm
				by ginklord
				This was at least five years ago. I searched but couldn't find it. I think I'll just pay for a new license, I'm definitely getting the value out of it.