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License key not received

Posted: Sat Aug 16, 2025 11:16 am
by buddhahulk1999
I paid for my key a couple of weeks ago but have still not received it. Admin please respond.

Re: License key not received

Posted: Sat Aug 16, 2025 5:35 pm
by dcoke22
buddhahulk1999 wrote:
Sat Aug 16, 2025 11:16 am
I paid for my key a couple of weeks ago but have still not received it. Admin please respond.
From reading the forum, it seems like PayPro Global automatically initiated a refund to everyone who didn't get their key after ordering at the beginning of the month.

If that didn't happen for you, I suggest you contact PayPro Global support.

Re: License key not received

Posted: Tue Jan 06, 2026 4:19 pm
by rjflory
Updating this thread as a courtesy to the developer: The license issue has been corrected for some time now. I just purchased one this morning, and the invoice and key were emailed to me within seconds. The key was recognized and unlocked makemkv.