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Purchased License
Posted: Mon Aug 04, 2025 6:04 pm
by sweakley0299
Hello Everyone
Friday, 8/1 I purchased a full MKV lifetime license from PayPro Global for $60 and received an email to contact MKV directly at
support@makemkv.com to get the License Key but so far MKV hasn't responded. Is there typically a delay in response time to receive the license.
Thanks,
Re: Purchased License
Posted: Mon Aug 04, 2025 7:29 pm
by dcoke22
sweakley0299 wrote: ↑Mon Aug 04, 2025 6:04 pm
Hello Everyone
Friday, 8/1 I purchased a full MKV lifetime license from PayPro Global for $60 and received an email to contact MKV directly at
support@makemkv.com to get the License Key but so far MKV hasn't responded. Is there typically a delay in response time to receive the license.
Thanks,
Normally you would get the key from PayPro Global a few moments after you payed for the software. But something seems have gone wrong in the last couple of days; it seems that PayPro Global is out of stock of keys to hand out when someone buys MakeMKV. Undoubtedly Mike will get this situation sorted out, hopefully soon, and everyone who has purchased a key will get one.
Re: Purchased License
Posted: Wed Aug 06, 2025 12:07 am
by sweakley0299
Thank you for the quick response. Do you think I should reach out to PayPro Global or wait on Mike - Thanks
Re: Purchased License
Posted: Thu Aug 07, 2025 6:22 pm
by Sphinx
sweakley0299 wrote: ↑Wed Aug 06, 2025 12:07 am
Thank you for the quick response. Do you think I should reach out to PayPro Global or wait on Mike - Thanks
Reaching out to PayPro is not necessary; they should provide a refund within a few days.