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Can't find my registration key

Posted: Thu Jul 24, 2025 7:29 am
by LeonardEThomason
Hi everyone,

I purchased the registration key for the software a few years ago, but now I can't find it after reinstalling the program. I emailed support with my order number, but haven't heard back yet. Is there any other way I can get the key back?

Thanks you!

Re: Can't find my registration key

Posted: Fri Jul 25, 2025 6:11 am
by segfaulted
You might be able to find your registration key from the payment processor.

If you bought it after mid-2021, go to PayPro Global: here and find the customer portal.
Log in using the email address that you purchased with. Once you're in, go to "Product Details" on the left sidebar and click "Download License"

If you bought it before mid-2021, go to 2checkout/Avangate: here.
The order number might be enough to get the info.