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Recovering license key
Posted: Tue Nov 19, 2024 12:18 am
by Clanleader16
Hi All!
I unfortunately had to rebuild my PC after an SSD failure. I've been trying to find the email that contains my license key from a number of years ago, but it seems to have dissappeared. Could anyone point me to the correct person to contact?
Re: Recovering license key
Posted: Tue Nov 19, 2024 1:14 am
by Woodstock
support@makemkv.com is the primary contact, but ... if you registered within the last couple of years ... you MAY be looking for an email from the wrong place; Recent emails come from the registration company, with Mike getting a copy of it.
Re: Recovering license key
Posted: Wed Nov 20, 2024 4:45 am
by Clanleader16
Thanks! I sent an email to that address yesterday, waiting for a reply. To the best of my memory, I purchased either in 2018 or 2019.
Re: Recovering license key
Posted: Wed Nov 20, 2024 2:26 pm
by Woodstock
That long ago, you'll be looking for a makemkv.com email address. So, best to send to
support@makemkv.com to have Mike respond directly.
Re: Recovering license key
Posted: Wed Nov 20, 2024 2:37 pm
by dcoke22
I purchased in 2019. The email from @2checkout.com. The seller was GuinpinSoft inc. I find it in my email when I search for MakeMKV.