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MakeMKV v1.17.8 ripping very slow with HDD based mkv's

Posted: Sat Nov 09, 2024 4:17 am
by A_Man_Eating_Duck
I'm seeing some really weird slowness with v1.17.8 when ripping\processing MKV's that are on my nvme drives. For some reason the processing speed drops to sub 5.0x. When i cancel the job and close the GUI there is still the Makemkv console application.exe process running in the background taking up 15-20% of the CPU.
stuck process
Stuck process.png
Stuck process.png (5.69 KiB) Viewed 11594 times

This is processing the same file with the different versions.
v1.17.8 it's processing at ~7.8 M/s [1.8x], it will take 48+ minutes (didn't want to wait for it to finish)
v1.17.8.png
v1.17.8.png (5.68 KiB) Viewed 11594 times

v1.17.6 is processing at 1028 M/s [239.9x], finishes in 23 seconds.
v1.17.6.png
v1.17.6.png (5.85 KiB) Viewed 11594 times

Not sure what is going on with v1.17.8 but it's the first time I've see this weirdness in many many years of using this excellent software.

OS details: Windows 11 24H2

Re: MakeMKV v1.17.8 ripping very slow with HDD based mkv's

Posted: Sat Nov 09, 2024 9:03 pm
by dyoung
You are using MakeMKV to rip an MKV to an MKV?
Are you doing this to alter the contents?
Remove audio or subtitle streams?

I never tried using MakeMKV to rip an MKV to an MKV so never experienced your issue.
While I cannot presently use MakeMKV until my issue is solved, I can possibly test after my issue is fixed.
At the very least I could test if I also experience your issue.

Re: MakeMKV v1.17.8 ripping very slow with HDD based mkv's

Posted: Sun Nov 10, 2024 12:15 am
by A_Man_Eating_Duck
Yup, I'm using MakeMKV to strip out and unneeded languages for audio and subtitle, also to strip out the Lossless audio (7.1,6.1). I find it quicker than using Mkvtoolnix to do the same processing. I then shrink them down with Staxrip.

just really weird that there is such a massive speed difference between the 2 versions using the same settings.

Re: MakeMKV v1.17.8 ripping very slow with HDD based mkv's

Posted: Sun Nov 10, 2024 8:49 pm
by flojo
I can't repeat this, it's working fine for me.

However, looking around here at the problems posted, I'm thinking that 1.17.8 for any platform is... not good.

Re: MakeMKV v1.17.8 ripping very slow with HDD based mkv's

Posted: Tue Nov 12, 2024 8:00 pm
by cx5400
I'm having the same issue. Running 53 min now running at .04??? 4th gen M2. was ripping at 150X

Re: MakeMKV v1.17.8 ripping very slow with HDD based mkv's

Posted: Fri Nov 15, 2024 10:40 am
by FunktasticLucky
I had the same issue. I had just updated my TrueNAS to the new version and this started. I thought it was my server.

It does it both on Bluray ripping AND MKV to MKV. It starts out fast and quickly drops and then over time it just keeps getting slower and slower. I was at 400KB/sec at one point. I even tried copying it to my local storage and then trying to rip it. Same thing. The only thing I didn't attempt was going Local storage to Local storage.

I'm running Windows 11 24H2 and it's ripping from a TrueNAS SMB share to a different SMB share through a 10Gb local network. Sustained transfers of near 800MB/sec when doing a copy from one to the other through Windows. MakeMKV will start at about 400MB/sec and then quickly drop to about 30MB/sec (within 5 - 10 sec) and then will just keep dropping after that. I let a file go for 6.5 hours and came back to it at the 400KB/sec transfer speed. I just cancelled it and then decided to roll back to 3.17.6. Everything works now.

Re: MakeMKV v1.17.8 ripping very slow with HDD based mkv's

Posted: Sat Nov 16, 2024 2:01 am
by Billycar11
i recommend you guys email mike
hes very good at fixing things once you get in contact with him.
support@makemkv.com

Re: MakeMKV v1.17.8 ripping very slow with HDD based mkv's

Posted: Thu Dec 12, 2024 8:22 pm
by nyh320
I have the same problem. I have downgraded to 1.17.6 and the problem went away. You can find the old versions here https://www.makemkv.com/download/old/ .

Re: MakeMKV v1.17.8 ripping very slow with HDD based mkv's

Posted: Fri Dec 27, 2024 3:05 pm
by mbag84
I have also had to revert back to v1.17.6 because when ripping anything with TrueHD to FLAC it was reducing the speed right down to almost nothing. Initially I thought it was just with files already on the HDD, but its the same with both 4K and standard Blu-ray discs. And the issue was the exact same on two different computers. I keep DTS-HD MA as my devices can play it and when ripping movies with that the issue wasn't there, so maybe it's a problem with the FLAC conversion. I didn't try ripping with untouched TrueHD or with converting DTS-HD MA to FLAC, so I can't be sure. Anyway, whatever the problem is, it isn't present in v1.17.6 as it works totally normally again now I've reverted.

Re: MakeMKV v1.17.8 ripping very slow with HDD based mkv's

Posted: Fri Jan 03, 2025 8:30 am
by fatterpizza
I've done a little troubleshooting as I was coming into the same issue.

Alien Romulus 4K (UK Disc):
The issue occurs if I choose to convert the main 7.1.4 Dolby Atmos track to FLAC. The following error appears: FFMPEG_ERROR: FFDEC000: [truehd @ 0000018483C56AE0] quant_step_size larger than huff_lsbs
The issue does not occur if I choose to convert the 'core' DD 5.1 to FLAC.

Signs 4K (UK Disc):
The issue does not occur whilst converting the DTS HD Master Audio to FLAC.

South Park Bigger Longer and Uncut 4K (US Disc):
The issue does not occur when converting the 5.1 Dolby TrueHD to FLAC.

So the issue may be Atmos tracks? Or at least TrueHD 7.1?

Re: MakeMKV v1.17.8 ripping very slow with HDD based mkv's

Posted: Thu Jan 09, 2025 12:32 am
by Djatomicroxx
hey all i'm new here hope everyone had a great holiday. dose anyone know when Make MKV will get a new version? i have sent a few dump files to thee support email. 1st email was sent December 18 2024, 2nd email was sent December 24 2024, 3rd email was December 25 2024,
4th email was sent December 29 2024, email 5, 6,,7,8,9 were sent January 4 2025.

All emails are containing different dump files.

i was hoping makemkv would have been updated the people must be still on holidays i hope it gets updated soon.

any information would be great thanks.

Re: MakeMKV v1.17.8 ripping very slow with HDD based mkv's

Posted: Thu Jan 09, 2025 7:07 am
by dcoke22
Djatomicroxx wrote:
Thu Jan 09, 2025 12:32 am
hey all i'm new here hope everyone had a great holiday. dose anyone know when Make MKV will get a new version? i have sent a few dump files to thee support email. 1st email was sent December 18 2024, 2nd email was sent December 24 2024, 3rd email was December 25 2024,
4th email was sent December 29 2024, email 5, 6,,7,8,9 were sent January 4 2025.

All emails are containing different dump files.

i was hoping makemkv would have been updated the people must be still on holidays i hope it gets updated soon.

any information would be great thanks.
Read the Hashed Keys section of the UHD FAQ.

MakeMKV can download 'hashed keys' so as to decrypt new 4K UHDs. No version update is required.

Re: MakeMKV v1.17.8 ripping very slow with HDD based mkv's

Posted: Thu Jan 16, 2025 8:02 am
by DaMacFunkin
I'm having exactly the same problem with 1.7.8 ripping mkv from one NVME drive to another on the same Bus (Yes I do this to remove unwanted audio streams amongst other things).

It starts fine but as soon as it fills the Ram it slows right down to about 4x, cancelling the job leaves a process running eating resources as the OP reported, it certainly didn't happen with the previous version.

In addition to this if I rip from a NVME to a NVME drive over a SMB network it slows down to approx. 0.7x

For info I can run the same process in MKV tool nix at blazing fast speed either on the same PC or over the Network.

Re: MakeMKV v1.17.8 ripping very slow with HDD based mkv's

Posted: Sun Apr 20, 2025 8:11 am
by Keiyuu
I'm having the same issue on version 1.18.1 with a raw BDMV.

It's starting out fine and then slows down to a crawl. I let it run for a few hours and it's barely progressing and says 100+ hours left and is constantly increasing. The file is located on the local drive, not a disc or network storage.
I can confirm what the previous user said, cancelling it doesn't end the process. Even when you close the whole program, it's still running in the background using up CPU resources. The only way to cancel it, is to kill it in task manager.

I never had this problem before. I just downgraded to 1.7.9 and it has the same problem.

Re: MakeMKV v1.17.8 ripping very slow with HDD based mkv's

Posted: Tue Apr 29, 2025 10:54 am
by mbag84
Just tried upgrading to 1.18.1 to see if this issue had been sorted but unfortunately I am having exactly the same issues I had back when I upgraded to 1.17.8 back in December with rips slowing to a grinding halt when using the FLAC profile to convert TrueHD - going to have to revert back to an earlier version again as nearly everything has TrueHD and its unusable. 1.17.7 appears to be the last version that did not have this issue.