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MakeMKV 1.17.7 too old, crashes on start

Posted: Wed Sep 11, 2024 6:39 pm
by mike admin
The latest available version of MakeMKV is 1.17.7 . When started without a key, the program would show a dialog claiming that it is "too old" and two buttons - "Exit" or "Register". Sometimes, either shortly at start, or after clicking the "Register" button, the program would crash with a dialog box "Fatal error occurred".

Firstly, please do accept our apologies. September happened totally unexpectedly, and we plainly did not update the program in time. Nonetheless the program is fully functional and all newest discs are supported. In order to use the program please choose the "Register" button and enter the current beta key from viewtopic.php?p=3548 . However, the version 1.17.7 has yet another bug - it crashes when scanning the disc with expired key. If you start unregistered version of MakeMKV having a disc in a drive - it would crash, sooner or later, not giving you the chance to enter the registration key. Please make sure there is no disc in drive when starting MakeMKV for a first time in order to enter the key.

The new version will be available shortly.

Once again, apologies.

Re: MakeMKV 1.17.7 too old, crashes on start

Posted: Fri Sep 13, 2024 7:09 pm
by andreas_k
I tried the key from viewtopic.php?p=3548 but it didn't work (on Windows, on Linux the code worked).

Re: MakeMKV 1.17.7 too old, crashes on start

Posted: Sat Sep 14, 2024 12:43 am
by justin.king
I am seeing this as well.

Is there not a way to download old versions? 1.17.6 worked fine for me.

Re: MakeMKV 1.17.7 too old, crashes on start

Posted: Sat Sep 14, 2024 12:54 am
by Woodstock
Old versions still need to have the key added.

Re: MakeMKV 1.17.7 too old, crashes on start

Posted: Sat Sep 14, 2024 3:34 pm
by beachsounds
Same here. I can't get it to work at all with either the suggested key or my own key.

Re: MakeMKV 1.17.7 too old, crashes on start

Posted: Mon Sep 16, 2024 2:58 am
by im1lostdog
where do I add update info? what shall I do?

Re: MakeMKV 1.17.7 too old, crashes on start

Posted: Mon Sep 16, 2024 8:19 pm
by deafguy
Getting the same problem.

Will there be a new update coming out soon?

Re: MakeMKV 1.17.7 too old, crashes on start

Posted: Mon Sep 16, 2024 11:35 pm
by deafguy
Thank you for letting us know.

Looking forward to your new version to be uploaded.

Re: MakeMKV 1.17.7 too old, crashes on start

Posted: Mon Sep 16, 2024 11:45 pm
by Woodstock
I have to wonder if anyone is actually inputting the new key in the link provided, with no disk in the drive, as specified in the original message in this thread? Everyone is describing EXACTLY what Mike's message described, without saying whether or not they tried the fix, and having an issue.

Re: MakeMKV 1.17.7 too old, crashes on start

Posted: Tue Sep 17, 2024 12:04 am
by deafguy
Make sure there's no DVD in the drive before pasting the temporary registration key.

1.) Take the DVD out of the Drive.

2.) Restart the app.

3.) Copy the registration key (CTRL+C)

4.) Click the "registration key" button

5.) Paste the registration key into the registration field (CTRL+V)

6.) Click the "OK" button

7.) You're done!

You're welcome!

Re: MakeMKV 1.17.7 too old, crashes on start

Posted: Tue Sep 17, 2024 12:16 am
by Woodstock
Actually, there's another step to confirm that it worked...

6a.) Restart MakeMKV to make sure it took the key

Re: MakeMKV 1.17.7 too old, crashes on start

Posted: Tue Sep 17, 2024 2:12 pm
by Stasinos
My 1.17.7 on Win11 still freezes and then crashes within seconds of starting. Sometimes, the "too old" message comes up. Have tried...

Installing the latest key (when I get the chance before it freezes)
Uninstalling and reinstalling 1.17.7, several times, including reboots in between, and searching through the registry for anything to do with "makemkv".

And yes, there's no disk in the drive.

It was working fine, just a few days ago.
Any chance a Windows update caused this?

Re: MakeMKV 1.17.7 too old, crashes on start

Posted: Tue Sep 17, 2024 2:57 pm
by Stasinos
Sorted!

After trying all the above, I tried downgrading to 1.17.6 - still crashed.

So, I unmounted a VIRTUAL CD DRIVE that gets created when I plugged in a USB Hub/NIC, by simply unplugging the USB device, and MakeMKV worked again.

Strange thing is, this USB device that mounts a virtual drive for its drivers, has been plugged into my machine for months, and MakeMKV was working fine until the last few days.

Anyway, check for virtual drives in Disk Management and unmount them - it might help you too.

Re: MakeMKV 1.17.7 too old, crashes on start

Posted: Tue Sep 17, 2024 9:55 pm
by skee13
Thanks for the update, key worked.

Re: MakeMKV 1.17.7 too old, crashes on start

Posted: Wed Sep 25, 2024 1:12 am
by PNWHiker
The registration worked fine for me on the first attempt. I found the instructions provided very easy to follow.

Thanks!!!