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v1.6.7 Fatal error occurred, program will now exit
Posted: Tue Apr 12, 2011 5:46 pm
by DoubleSpeed
When v1.6.7 starts and initially tries to read the disk/DVD Drive I get the message Fatal error occurred, program will now exit
The program then quits, this happens every time, can someone help?
Re: v1.6.7 Fatal error occurred, program will now exit
Posted: Wed Apr 13, 2011 10:14 am
by mike admin
It's a bug and the cause is unknown. Please submit the crash dump per instructions at
http://www.makemkv.com/onlinehelp/dump.html
Re: v1.6.7 Fatal error occurred, program will now exit
Posted: Wed Apr 13, 2011 12:02 pm
by DoubleSpeed
OK will do later when I am home with the machine
Re: v1.6.7 Fatal error occurred, program will now exit
Posted: Wed Apr 13, 2011 9:19 pm
by DoubleSpeed
I have the file however its 19.2 MB zipped, is this normal? If s where should I send it?
Re: v1.6.7 Fatal error occurred, program will now exit
Posted: Fri Apr 15, 2011 8:49 am
by mike admin
DoubleSpeed wrote:I have the file however its 19.2 MB zipped, is this normal? If s where should I send it?
support@makemkv.com
Re: v1.6.7 Fatal error occurred, program will now exit
Posted: Fri Apr 15, 2011 9:58 am
by mike admin