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Quick Payment processing and Key
Posted: Fri May 03, 2024 9:21 pm
by mercilessming2000
Because this software is just that good, figure I would finally just buy myself a key, instead of waiting every beta month. Just to let others know if they are on the fence about buying, processing was a snap, and the turn around for a key was minutes.
Re: Quick Payment processing and Key
Posted: Thu May 30, 2024 1:44 am
by cbachelu
I have experienced exactly the opposite. I purchased a key back on May 3, 2024. Order number 31338515. The payment was processed right away, but I still haven't received my key. If you have any ideas how to contact makemkv to get my key that I paid for, I would appreciated the advice.
Re: Quick Payment processing and Key
Posted: Thu May 30, 2024 12:58 pm
by Woodstock
Have you checked your spam folder? A lot of mail systems sort the email as "Spam", and hide it from you.
Typically, the message is received within an hour of processing, usually within minutes. But, sometimes, you have to contact the payment processor and ask. And the address
support@makemkv.com can also work, but it's not instantaneous.
Re: Quick Payment processing and Key
Posted: Fri May 31, 2024 10:18 pm
by Flesh
cbachelu wrote: ↑Thu May 30, 2024 1:44 am
I have experienced exactly the opposite. I purchased a key back on May 3, 2024. Order number 31338515. The payment was processed right away, but I still haven't received my key. If you have any ideas how to contact makemkv to get my key that I paid for, I would appreciated the advice.
I remember some folk had to reach out to the payment processor either on website or
support@payproglobal.com which was faster than makemkv support
Re: Quick Payment processing and Key
Posted: Fri May 31, 2024 10:45 pm
by d00zah
Payment processor even posted directly to another topic recently...
PayPro Global wrote:
Hello there,
We apologize for the delay in receiving your MakeMKV product code. Our records indicate the email containing the activation code was sent immediately after your purchase. Given your email filtering setup, it's highly likely it was misdirected to your spam folder.
If you have any further questions or concerns, please don't hesitate to contact us at
support@payproglobal.com or call:
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Our support team is available 24/7.
Best regards,
PayPro Global Team
Re: Quick Payment processing and Key
Posted: Tue Jun 04, 2024 11:42 am
by PayPro Global
cbachelu wrote: ↑Thu May 30, 2024 1:44 am
I have experienced exactly the opposite. I purchased a key back on May 3, 2024. Order number 31338515. The payment was processed right away, but I still haven't received my key. If you have any ideas how to contact makemkv to get my key that I paid for, I would appreciated the advice.
Hi! We have resent the email containing your MakeMKV key. Please double-check your spam folder as it may have been filtered there.
If you haven't received the key or require any further assistance, our support team is available 24/7 to help you.
You can reach us via:
Email:
support@payproglobal.com
Support Form:
https://payproglobal.com/customer-suppo ... t-a-ticket
Live Chat:
https://payproglobal.com/customer-suppo ... t-a-ticket (the chat bubble on the bottom right).
Phone:
(International) +1-647-977-7769
(US/Canada Toll Free) +1-888-317-4868
(Germany Toll Free) +49 800 7234796
(UK Toll Free) +44 800 368 8867
(France) +33 1 856 44555
Re: Quick Payment processing and Key
Posted: Mon Jun 17, 2024 9:01 am
by DukeFleed
Just to point out that I recently purchased a MakeMKV license and the key arrived within minutes
