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How do I get my money back?????
Posted: Wed Jan 17, 2024 12:39 am
by Gibsonm
Your intermediary took my money, issued a receipt but no license key.
Happy to provide proof of purchase PDF if needed but need to cancel transaction, as "PAYPRO Global" just appears to have taken my money.
Re: How do I get me money back?????
Posted: Wed Jan 17, 2024 12:43 am
by Woodstock
support@makemkv.com is who you type at. But first, have you checked your spam folder for the email? A LOT of systems classify the response message with your key in it as SPAM.
Re: How do I get my money back?????
Posted: Wed Jan 17, 2024 12:53 am
by Gibsonm
Hi,
Yes, I have.
No, nothing there.
In any case why not include the license Key in the PDF receipt?
Email sent.
Re: How do I get my money back?????
Posted: Wed Jan 17, 2024 1:05 am
by Gibsonm
Some 35 mins later the key arrives.
I guess I'll cancel the fraud report.