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Haven't received license key

Posted: Sun Sep 24, 2023 9:06 am
by nudawnfades
Apologies if this is the wrong place to post this. I can't find any other means of contact.
My order number for makemkv is [redacted] and I haven't yet received my license key.
This is my fault as just as I pressed the button to pay I noticed a spelling error in my email address.
Could somebody please help with this as the money has left my account.
Regards

Steve

Re: Haven't received license key

Posted: Sun Sep 24, 2023 4:09 pm
by Woodstock
You should make your request to support@makemkv.com for things like this, especially when you want to include order numbers.

The owner is behind that address, and can deal with it much more easily than those of us on the board.