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I have not received an activation key

Posted: Mon Jun 05, 2023 3:09 pm
by Abraxas
Hello,

Yesterday I bought the license for MakeMKV, but I only received the email from PayPRO.

I have not received the activation key.
What do I have to do?

I have sent an email to support@makemkv.com but so far I have not received a reply.

Thank you very much.

Re: I have not received an activation key

Posted: Mon Jun 05, 2023 5:30 pm
by todd_jeffries
At least you were able to purchase a key. All I can get on the paypalglobal page is "The action is temporary unavailable". Disc in drive, ready to buy MakeMKV and no way to do so.

Re: I have not received an activation key

Posted: Mon Jun 05, 2023 9:21 pm
by mike admin
Such a disaster.

Everyone who got the "thanks for your money, now get your key from makemkv.com" message should be all set now, please check your inboxes. Order page back online.

Beta key is updated as well.

Apologies, that was very wrong.

Re: I have not received an activation key

Posted: Tue Jun 06, 2023 5:56 am
by fadingphoenix
mike admin wrote:
Mon Jun 05, 2023 9:21 pm
Such a disaster.

Everyone who got the "thanks for your money, now get your key from makemkv.com" message should be all set now, please check your inboxes. Order page back online.

Beta key is updated as well.

Apologies, that was very wrong.
Registered to try and receive help here. I still haven't received a key. I did send a questioning e-mail after purchasing on Sunday to support@makemkv but haven't had any response back.

Re: I have not received an activation key

Posted: Tue Jun 06, 2023 8:28 am
by Abraxas
Hello, today I received the activation key for MakeMKV, it came a little late, three days later.

The doubt I have now is that if I select the "about" option... it tells me that it expires in September 2023.

Is this true?

Thanks

Re: I have not received an activation key

Posted: Wed Jun 07, 2023 5:22 pm
by REDR58
mike admin wrote:
Mon Jun 05, 2023 9:21 pm
Such a disaster.

Everyone who got the "thanks for your money, now get your key from makemkv.com" message should be all set now, please check your inboxes. Order page back online.

Beta key is updated as well.

Apologies, that was very wrong.
Thanks for the help!