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Where is my registration code from my MakeMKV purchase

Posted: Thu Jun 01, 2023 10:59 pm
by aaronwt
I just paid the $60 to purchase MakeMKV. From the https://www.makemkv.com/buy/ site.
But my PayPro Global Invoice shows nothing about the registration code I need to enter in the program.
And i have not received any email with the info.

How long does it take to get the registration code after purchase?

What the heck is the point of me purchasing MakeMKV if I still can't use it?
My AMEX card shows the pending charge. But no email and no registration code.

Re: Where is my registration code from my MakeMKV purchase

Posted: Thu Jun 01, 2023 11:14 pm
by Woodstock
Check your folders - the email usually arrives within an hour of registering.

Re: Where is my registration code from my MakeMKV purchase

Posted: Thu Jun 01, 2023 11:16 pm
by aaronwt
I ended up calling PayPro Global. They looked up the info and sent the email again. Then suddenly I got four emails at the same time from them.
But I have the info now. Which is great. Thanks.

Re: Where is my registration code from my MakeMKV purchase

Posted: Sun Jun 04, 2023 1:01 am
by csharpfritz
I just purchased a key as well... and the confirmation emails did not contain license keys

Re: Where is my registration code from my MakeMKV purchase

Posted: Sun Jun 04, 2023 2:09 am
by feelo24
I just purchased it as well and my invoice states to contact the support@makemkv.com

What the heck, what is the purpose of purchasing and then not receiving the key, so frustrating.

Re: Where is my registration code from my MakeMKV purchase

Posted: Sun Jun 04, 2023 9:54 am
by AMCross
ive had to contact paypal global as well as their email do not show the registration code

Re: Where is my registration code from my MakeMKV purchase

Posted: Sun Jun 04, 2023 7:23 pm
by ksc2303
I also purchased a license and have yet to receive it. Sent emails to customer support

Re: Where is my registration code from my MakeMKV purchase

Posted: Sun Jun 04, 2023 8:29 pm
by harryorg3@yahoo.com
I purchase my makeMKV last night, about 24 hours later I still have not recieve my key yet.i check all my emails

Re: Where is my registration code from my MakeMKV purchase

Posted: Mon Jun 05, 2023 1:54 pm
by khaine
I purchased the license key. The email from PayPro contained no registration key and told to contact support@makemkv.com... Done and waiting.

I somehow expected that issuing the key would be automatic after payment was received. This is annoying.

Re: Where is my registration code from my MakeMKV purchase

Posted: Mon Jun 05, 2023 2:37 pm
by dizbuster
Same here. No registration code in email. It would be nice to be able to use MakeMKV as I have paid for it. Will have to make a few phone calls. :twisted: