Fatal error occurred, program will now exit - 1.17.3

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nt300
Posts: 4
Joined: Sat Feb 04, 2023 9:56 pm

Fatal error occurred, program will now exit - 1.17.3

Post by nt300 »

Been using version 1.17.2 for about 4 days with no issues at all.
No issues backing up my HD DVDs and some Blu-Rays. But once I switched over to version 1.17.3, backing up some of my Blu-Rays gives me no issues at all, but backing up any HD DVD always gives me this "Fatal error occurred, program will now exit" message, then closes the program.

Any thoughts as to why this is happening?
Thanks
Kelly
Posts: 2
Joined: Fri Feb 10, 2023 4:47 pm

Re: Fatal error occurred, program will now exit - 1.17.3

Post by Kelly »

I have the same Problem with HD DVDs and I cant go back to an older version
nt300
Posts: 4
Joined: Sat Feb 04, 2023 9:56 pm

Re: Fatal error occurred, program will now exit - 1.17.3

Post by nt300 »

OK so I am not the only one having this issue. I wonder if the dev can comment on this problem?
nt300
Posts: 4
Joined: Sat Feb 04, 2023 9:56 pm

Re: Fatal error occurred, program will now exit - 1.17.3

Post by nt300 »

Took some print screens of what happens with HD DVDs, it freezes at the 5 second mark then the error message pops up. This happens to all HD DVDs with this version. 1.17.2 did not have this issue.

https://imgbox.com/jbYVeATl
https://imgbox.com/knU2Susg
Woodstock
Posts: 9912
Joined: Sun Jul 24, 2011 11:21 pm

Re: Fatal error occurred, program will now exit - 1.17.3

Post by Woodstock »

There have been other reports of problems with HD DVDs since 1.17 came out. Possibly earlier versions.

https://makemkv.com/download/old/ is where you can find old versions of MakeMKV.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
nt300
Posts: 4
Joined: Sat Feb 04, 2023 9:56 pm

Re: Fatal error occurred, program will now exit - 1.17.3

Post by nt300 »

I tried the older versions but when I try to use them it tells me that I can no longer use the older versions and directs me to get the newest version. Anyhow, perhaps an updated version will resolve this issue whenever its released.
dcoke22
Posts: 2560
Joined: Wed Jul 22, 2020 11:25 pm

Re: Fatal error occurred, program will now exit - 1.17.3

Post by dcoke22 »

If you have a paid-for license you can use older versions of MakeMKV.
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