Support & SVQ MakeMKV email bounced - help needed

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palmerwallace
Posts: 18
Joined: Thu Sep 12, 2019 12:39 pm

Support & SVQ MakeMKV email bounced - help needed

Post by palmerwallace »

All,

Trying to send dumps of the "Police Story 4K Trilogy" from Eureka to Mike as they won't open. Anyone know the reason why both email addresses bounced?

Thanks,
Woodstock
Posts: 9912
Joined: Sun Jul 24, 2011 11:21 pm

Re: Support & SVQ MakeMKV email bounced - help needed

Post by Woodstock »

Checking that you sent to svq@makemkv.com , correct?

Running a test on that address right now, and it does not seem to bounce. Also testing support@makemkv.com .

Edit: No bounce yet.
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palmerwallace
Posts: 18
Joined: Thu Sep 12, 2019 12:39 pm

Re: Support & SVQ MakeMKV email bounced - help needed

Post by palmerwallace »

Apparently I can't send all 3 films at once. It maxed out the file load. Emails didn't bounce when I sent first Police Story dump by itself.

Thanks...feel silly.
Woodstock
Posts: 9912
Joined: Sun Jul 24, 2011 11:21 pm

Re: Support & SVQ MakeMKV email bounced - help needed

Post by Woodstock »

Ah, that's most likely your provider, although I haven't tested it with random companies myself. Some mail providers let you send as many attachments as possible... others stop you at one or two.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
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