MakeMKV Crash - Windows 11

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rudydsk@gmail.com
Posts: 1
Joined: Thu Sep 08, 2022 1:35 pm

MakeMKV Crash - Windows 11

Post by rudydsk@gmail.com »

Hi,

Since upgrading from MakeMKV v1.17.0 to 1.17.1, my machine reboots during the ripping process. I have only tested it with file based UHD backups (with full folder structure), and it seems to be rebooting the machine at random sections of the UHD. I also tried ripping other UHD files, but I get the same result. I found the following error in the Event Viewer with points to makemkvcon64.exe. As a test, I reverted back to 1.17.0 and the issue has disappeared. It could be related to the operating system (Windows 11), but I thought I would post event log in case it's a bug with the makemkvcon64.exe file:

Level Date and Time Source Event ID Task Category
Information 9/8/2022 11:54:07 AM Windows Error Reporting 1001 None "Fault bucket 1158826428182483897, type 5
Event Name: RADAR_PRE_LEAK_64
Response: Not available
Cab Id: 0

Problem signature:
P1: makemkvcon64.exe
P2: 1.17.1.0
P3: 10.0.22000.2.0.0
P4:
P5:
P6:
P7:
P8:
P9:
P10:

Attached files:
\\?\C:\Users\Username\AppData\Local\Temp\RDRE07D.tmp\empty.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.f273d3f8-6646-4966-8dd4-8d43310141bc.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.aad0dace-5b36-4e0e-bf06-29d314a0844c.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.fb1d4895-c539-4410-a3d8-e6b5e4bac58e.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.e1371245-7c35-42cb-a239-4091b13369b5.tmp.txt

These files may be available here:


Analysis symbol:
Rechecking for solution: 0
Report Id: 4c69b45e-c5f0-4740-878c-74d60ef39eed
Report Status: 268435456
Hashed bucket: 00a475afa01fd0b88014fa7f2826d3b9
Cab Guid: 0"
simonpeterjames
Posts: 16
Joined: Sat Sep 03, 2022 3:37 pm

Re: MakeMKV Crash - Windows 11

Post by simonpeterjames »

I have used MakeMKV, on : Windows 10/11/server software, without any issues, and that's the beta that's just gone full. I have had no problems. Probably not what you want to hear, but it should ease your windows 11 worries. Thought about doing a new install?. you didn't stipulate whether your win11 was business or consumer. Hope this helps. If you have any worries about a new install I can help guide you through it. Have a nice day.
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