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MakeMKV is saying I need to register but.....

Posted: Wed Sep 07, 2022 5:50 pm
by Twinflicks
I purchased makemkv last year. I'm trying to use it today and it's telling me I need to register or update. When I updated its asking for my registration number. Is there a way to get this from my purchase? I can't find any info on the makemkv site, unless I'm missing something. Can any give me directions on how to retrieve my registration code?

Re: MakeMKV is saying I need to register but.....

Posted: Wed Sep 07, 2022 8:12 pm
by Woodstock
Which version?

Normally, if you update over the top of your current version, it absorbs the registration automagically. But a fresh install needs to have it put in. You would have received an email with the original registration, which still applies to the new copy.

If you have LOST the original email, you can ask the author for a copy. That's best done via email, so no one copies your registration.

Re: MakeMKV is saying I need to register but.....

Posted: Wed Sep 07, 2022 9:50 pm
by Twinflicks
is it the support email address?

Re: MakeMKV is saying I need to register but.....

Posted: Wed Sep 07, 2022 9:54 pm
by Woodstock
support@makemkv.com works, yes. I think... it's been a LONG time since I used it! :)

Re: MakeMKV is saying I need to register but.....

Posted: Wed Sep 07, 2022 9:56 pm
by Twinflicks
i sent an email this morning, still no response.

Re: MakeMKV is saying I need to register but.....

Posted: Wed Sep 07, 2022 11:58 pm
by Woodstock
Instant response isn't something Mike does all the time, unfortunately. Usually a day or two is necessary, sometimes a week. He's been fairly active lately, though...

Re: MakeMKV is saying I need to register but.....

Posted: Thu Sep 08, 2022 12:06 am
by Twinflicks
I hope so because I'm not using this for perosnal. I have a client that wants to use footage from a disc that's protected and im on a deadline.

Re: MakeMKV is saying I need to register but.....

Posted: Thu Sep 08, 2022 1:37 am
by d00zah
You are free to use the beta key while you wait.

viewtopic.php?f=5&t=1053

Re: MakeMKV is saying I need to register but.....

Posted: Thu Sep 08, 2022 2:17 am
by Twinflicks
Thanks man

Re: MakeMKV is saying I need to register but.....

Posted: Thu Sep 08, 2022 3:14 am
by Twinflicks
d00zah wrote:
Thu Sep 08, 2022 1:37 am
You are free to use the beta key while you wait.

viewtopic.php?f=5&t=1053
That didn't work

Re: MakeMKV is saying I need to register but.....

Posted: Thu Sep 08, 2022 4:36 am
by d00zah
It's not quite "that time of the month", just yet. Make sure, when copying the key, avoid leading/trailing spaces... just visible characters.

Re: MakeMKV is saying I need to register but.....

Posted: Thu Sep 08, 2022 5:35 am
by Twinflicks
And still didn't work. Keeps saying trial period over, purchase or input registration code

Re: MakeMKV is saying I need to register but.....

Posted: Thu Sep 08, 2022 12:16 pm
by d00zah
How are you applying the code? Windows? Code should be fine...

'Help' > 'Register' > paste beta code > 'OK'?