MakeMKV is saying I need to register but.....

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Twinflicks
Posts: 15
Joined: Tue Nov 23, 2021 10:24 pm

MakeMKV is saying I need to register but.....

Post by Twinflicks »

I purchased makemkv last year. I'm trying to use it today and it's telling me I need to register or update. When I updated its asking for my registration number. Is there a way to get this from my purchase? I can't find any info on the makemkv site, unless I'm missing something. Can any give me directions on how to retrieve my registration code?
Woodstock
Posts: 9912
Joined: Sun Jul 24, 2011 11:21 pm

Re: MakeMKV is saying I need to register but.....

Post by Woodstock »

Which version?

Normally, if you update over the top of your current version, it absorbs the registration automagically. But a fresh install needs to have it put in. You would have received an email with the original registration, which still applies to the new copy.

If you have LOST the original email, you can ask the author for a copy. That's best done via email, so no one copies your registration.
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Twinflicks
Posts: 15
Joined: Tue Nov 23, 2021 10:24 pm

Re: MakeMKV is saying I need to register but.....

Post by Twinflicks »

is it the support email address?
Woodstock
Posts: 9912
Joined: Sun Jul 24, 2011 11:21 pm

Re: MakeMKV is saying I need to register but.....

Post by Woodstock »

support@makemkv.com works, yes. I think... it's been a LONG time since I used it! :)
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
Twinflicks
Posts: 15
Joined: Tue Nov 23, 2021 10:24 pm

Re: MakeMKV is saying I need to register but.....

Post by Twinflicks »

i sent an email this morning, still no response.
Woodstock
Posts: 9912
Joined: Sun Jul 24, 2011 11:21 pm

Re: MakeMKV is saying I need to register but.....

Post by Woodstock »

Instant response isn't something Mike does all the time, unfortunately. Usually a day or two is necessary, sometimes a week. He's been fairly active lately, though...
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
Twinflicks
Posts: 15
Joined: Tue Nov 23, 2021 10:24 pm

Re: MakeMKV is saying I need to register but.....

Post by Twinflicks »

I hope so because I'm not using this for perosnal. I have a client that wants to use footage from a disc that's protected and im on a deadline.
d00zah
Posts: 1414
Joined: Mon Jun 06, 2016 8:23 pm

Re: MakeMKV is saying I need to register but.....

Post by d00zah »

You are free to use the beta key while you wait.

viewtopic.php?f=5&t=1053
Twinflicks
Posts: 15
Joined: Tue Nov 23, 2021 10:24 pm

Re: MakeMKV is saying I need to register but.....

Post by Twinflicks »

Thanks man
Twinflicks
Posts: 15
Joined: Tue Nov 23, 2021 10:24 pm

Re: MakeMKV is saying I need to register but.....

Post by Twinflicks »

d00zah wrote:
Thu Sep 08, 2022 1:37 am
You are free to use the beta key while you wait.

viewtopic.php?f=5&t=1053
That didn't work
d00zah
Posts: 1414
Joined: Mon Jun 06, 2016 8:23 pm

Re: MakeMKV is saying I need to register but.....

Post by d00zah »

It's not quite "that time of the month", just yet. Make sure, when copying the key, avoid leading/trailing spaces... just visible characters.
Twinflicks
Posts: 15
Joined: Tue Nov 23, 2021 10:24 pm

Re: MakeMKV is saying I need to register but.....

Post by Twinflicks »

And still didn't work. Keeps saying trial period over, purchase or input registration code
d00zah
Posts: 1414
Joined: Mon Jun 06, 2016 8:23 pm

Re: MakeMKV is saying I need to register but.....

Post by d00zah »

How are you applying the code? Windows? Code should be fine...

'Help' > 'Register' > paste beta code > 'OK'?
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