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Paid for subscription

Posted: Thu Dec 09, 2021 12:05 am
by DiabloAZ
Who do I contact about getting my key. I have paid for the key but have not recieved any information. I have the receipt if needed.

Re: Paid for subscription

Posted: Thu Dec 09, 2021 12:28 am
by Woodstock
You should have received the key either IN the receipt email, or shortly thereafter.

If you cannot find it in your spam filter, send a message with your information to support@makemkv.com and Mike can get you fixed up.

Re: Paid for subscription

Posted: Thu Dec 09, 2021 12:46 am
by DiabloAZ
Thank you I did contact support two days ago and attached my paypal receipt with my order number. I've been checking my junk folder for several days as I would like to be using the program as soon as possible. I will e-mail support again.

Re: Paid for subscription

Posted: Thu Dec 09, 2021 3:33 am
by Woodstock
Mike doesn't respond instantly all the time. I suspect that MakeMKV is a "side project" for him, and he gets busy with the "day job" some times. But I could be wrong.

You should hear from him within the week, though.

Re: Paid for subscription

Posted: Sat Aug 27, 2022 5:47 pm
by aj@MKV2022
Same "question" for me :
"I did contact support@makemkv.com
and
attached my paypal receipt with my order number."

NO registration key yet.

I've been checking my junk folder.



I did contact makeMKV by

https://www.makemkv.net/contact/


NO registration key yet.

I've been checking my junk folder.



I guess, I have to be patient ?🤔😁

Hopefully 🙏

Re: Paid for subscription

Posted: Wed Feb 22, 2023 8:15 pm
by Skult
That's a different website. .net is different from .com