Paid for subscription

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DiabloAZ
Posts: 2
Joined: Mon Dec 06, 2021 10:22 pm

Paid for subscription

Post by DiabloAZ »

Who do I contact about getting my key. I have paid for the key but have not recieved any information. I have the receipt if needed.
Woodstock
Posts: 9937
Joined: Sun Jul 24, 2011 11:21 pm

Re: Paid for subscription

Post by Woodstock »

You should have received the key either IN the receipt email, or shortly thereafter.

If you cannot find it in your spam filter, send a message with your information to support@makemkv.com and Mike can get you fixed up.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
DiabloAZ
Posts: 2
Joined: Mon Dec 06, 2021 10:22 pm

Re: Paid for subscription

Post by DiabloAZ »

Thank you I did contact support two days ago and attached my paypal receipt with my order number. I've been checking my junk folder for several days as I would like to be using the program as soon as possible. I will e-mail support again.
Woodstock
Posts: 9937
Joined: Sun Jul 24, 2011 11:21 pm

Re: Paid for subscription

Post by Woodstock »

Mike doesn't respond instantly all the time. I suspect that MakeMKV is a "side project" for him, and he gets busy with the "day job" some times. But I could be wrong.

You should hear from him within the week, though.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
aj@MKV2022
Posts: 2
Joined: Fri Aug 26, 2022 8:04 pm

Re: Paid for subscription

Post by aj@MKV2022 »

Same "question" for me :
"I did contact support@makemkv.com
and
attached my paypal receipt with my order number."

NO registration key yet.

I've been checking my junk folder.



I did contact makeMKV by

https://www.makemkv.net/contact/


NO registration key yet.

I've been checking my junk folder.



I guess, I have to be patient ?🤔😁

Hopefully 🙏
Skult
Posts: 2
Joined: Wed Feb 22, 2023 8:10 pm

Re: Paid for subscription

Post by Skult »

That's a different website. .net is different from .com
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