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makemkv can't find any usable optical drives -Windows 10 Pro-
Posted: Sat Oct 09, 2021 11:03 am
by bennacer
Dear community,
I've a big issue with makemkv.
It's not albe to find any usable optical drives (screenshot at the bottom of the page), but Windows and all other applications do.
It's not allowed to change "Administrative Templates" because my version of Windows is Pro not Home.
PLEASE DO YOU HAVE ANY SOLUTION?????
It's driving me crazy.
many many thanks
bennacer
- Immagine 2021-10-09 125916.jpg (47.76 KiB) Viewed 5565 times
Re: makemkv can't find any usable optical drives -Windows 10 Pro-
Posted: Sat Oct 09, 2021 12:50 pm
by Woodstock
Windows 10 does not, by default, allow low-level access to REMOVABLE MEDIA, as part of the "anti ransomware protection", unless the software has been signed by Microsoft as "safe". MakeMKV is not signed by Microsoft; You need to add an exception for it.
Rather than point you at a potentially fishy site that explains how to do this, I suggest a search for "windows ransomware exception" and picking one of the Microsoft tech articles on it.
Re: makemkv can't find any usable optical drives -Windows 10 Pro-
Posted: Sat Oct 09, 2021 1:27 pm
by bennacer
thanks for your answer.
unfortunately my "anti ransomware protection" is disabled so there isn't any exception to allow......
Re: makemkv can't find any usable optical drives -Windows 10 Pro-
Posted: Sat Oct 09, 2021 8:28 pm
by d00zah
bennacer wrote: ↑Sat Oct 09, 2021 1:27 pm
thanks for your answer.
unfortunately my "anti ransomware protection" is disabled so there isn't any exception to allow......
Just for grins, have you tried running MakeMKV w/ elevated privileges (Run as Administrator)? IF that works, there's an option, unchecked by default during installation, which may help w/ that situation.
Re: makemkv can't find any usable optical drives -Windows 10 Pro-
Posted: Sat Oct 09, 2021 9:19 pm
by bennacer
d00zah wrote: ↑Sat Oct 09, 2021 8:28 pm
bennacer wrote: ↑Sat Oct 09, 2021 1:27 pm
thanks for your answer.
unfortunately my "anti ransomware protection" is disabled so there isn't any exception to allow......
Just for grins, have you tried running MakeMKV w/ elevated privileges (Run as Administrator)? IF that works, there's an option, unchecked by default during installation, which may help w/ that situation.
no way- neither with the option checked nor with the option unchecked ............................
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Re: makemkv can't find any usable optical drives -Windows 10 Pro-
Posted: Sun Oct 10, 2021 1:09 am
by Woodstock
In addition to the ransomware settings, Windows 10 Pro can have group policy restrictions on using optical drives. Some kick in when you are using remote access software (Gotomypc, Windows Remote Access, similar), and some that deal with local access by non-admin users. You can even disable access by ALL users to the command channels of a drive. And Windows Defender can impose restrictions.
Personally, I've only had to deal with the remote user permissions. Those were simple to avoid by not using remote access until I corrected them. They were also rather obvious that things would work UNTIL you weren't on-site.
Is this a machine that has any remote admin functions set up, or are you the machine admin?
Re: makemkv can't find any usable optical drives -Windows 10 Pro-
Posted: Sun Oct 10, 2021 10:34 am
by bennacer
Woodstock wrote: ↑Sun Oct 10, 2021 1:09 am
In addition to the ransomware settings, Windows 10 Pro can have group policy restrictions on using optical drives. Some kick in when you are using remote access software (Gotomypc, Windows Remote Access, similar), and some that deal with local access by non-admin users. You can even disable access by ALL users to the command channels of a drive. And Windows Defender can impose restrictions.
Personally, I've only had to deal with the remote user permissions. Those were simple to avoid by not using remote access until I corrected them. They were also rather obvious that things would work UNTIL you weren't on-site.
Is this a machine that has any remote admin functions set up, or are you the machine admin?
Dear Woodstock,
many thanks for your help and constancy.
to be honest I think that there isn't any user permission or restriction that it's not allowed, especially related to optical drive.
I'm the admin of lapton and I assume this position because the optical drive works with all the other programs (VLC etc etc)
I guess the issue is related toe MakeMKV itself .....