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MakeMKV Dump/Log email bounce

Posted: Tue May 18, 2021 1:30 pm
by palmerwallace
All,

I've attempted to email the UHD dump for "The Sting" and have gotten rejection emails from both the "support@makemkv" as well as "svq@mkv". Is there an updated email to send these to?

Thanks in advance,

Re: MakeMKV Dump/Log email bounce

Posted: Tue May 18, 2021 1:58 pm
by dcoke22

Re: MakeMKV Dump/Log email bounce

Posted: Tue May 18, 2021 4:35 pm
by palmerwallace
Thanks! Not sure why my previous emails did not go through using the same address.

Re: MakeMKV Dump/Log email bounce

Posted: Tue May 18, 2021 7:35 pm
by palmerwallace
Just got this email back.

Sorry, we were unable to deliver your message to the following address.

<svq@makemkv.com>:
Unable to deliver message after multiple retries, giving up.

Re: MakeMKV Dump/Log email bounce

Posted: Tue May 18, 2021 8:05 pm
by Woodstock
If Mike has just changed hosting, the DNS MX entry may be bad right now.
makemkv.com has address 172.67.195.244
makemkv.com has address 104.21.49.241
makemkv.com has IPv6 address 2606:4700:3035::ac43:c3f4
makemkv.com has IPv6 address 2606:4700:3033::6815:31f1
makemkv.com mail is handled by 0 makemkv.com.
Only the 172 net address has a mail server running on it. It would be interesting to see the errors your mail server encountered, but it still boils down to Mike having to fix something. And not many people have access to the logs that would say what is going on.

Re: MakeMKV Dump/Log email bounce

Posted: Tue May 18, 2021 8:44 pm
by palmerwallace
Thanks for the input. Just wanted to share as I noticed that I was having this issue for the first time.

Re: MakeMKV Dump/Log email bounce

Posted: Tue May 18, 2021 10:45 pm
by Woodstock
Neither of the listed mail servers is reachable right now, even though the overall server (this site) is working. So, it needs a bit of tender loving care.

Or a bit hammer.

Re: MakeMKV Dump/Log email bounce

Posted: Thu May 20, 2021 6:13 am
by philb1701
I sent my dump to svq@makemkv.com at 12:51AM Chicago time and have not received a bounce back message yet.

Re: MakeMKV Dump/Log email bounce

Posted: Thu May 20, 2021 11:53 am
by LGans316
Emailed the dump files for Zack Synder's Justice League 30 minutes ago. Haven't received a bounce back message yet.

Re: MakeMKV Dump/Log email bounce

Posted: Thu May 20, 2021 3:26 pm
by sgtblackice
appears to still be down - https://mxtoolbox.com/SuperTool.aspx?ac ... n=toolpage

Test Result
SMTP Connect Failed To Connect

Re: MakeMKV Dump/Log email bounce

Posted: Thu May 20, 2021 4:24 pm
by Woodstock
Since Mike is still visiting the forum from time to time, I guess we can fall back to people uploading the dump files as attachments.

Re: MakeMKV Dump/Log email bounce

Posted: Thu May 20, 2021 8:11 pm
by Trickyd-1
Woodstock wrote:
Thu May 20, 2021 4:24 pm
Since Mike is still visiting the forum from time to time, I guess we can fall back to people uploading the dump files as attachments.
I would rar the dump with a password and encryption though as it has sensitive contents that Mike may not want posted on his forum for all to see. You can PM the password only to him.

Above is only my feeling but He may also come here and tell us not to do this.

Re: MakeMKV Dump/Log email bounce

Posted: Sat May 22, 2021 2:59 am
by rdgrimes
The last file I sent did not bounce, that was about 12 hours ago.

Re: MakeMKV Dump/Log email bounce

Posted: Sun Aug 01, 2021 7:08 pm
by jayper
Seeing some reports in various threads that this issue has cropped back up.

Re: MakeMKV Dump/Log email bounce

Posted: Thu Aug 12, 2021 5:38 pm
by dohnut
I'm getting bounces sending emails to both svq@makemkv.com and support@makemkv.com over the past few days. Sending from gmail. Don't know if this is also correlated to the makemkv.com "account suspended" issue.