MakeMKV Dump/Log email bounce

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palmerwallace
Posts: 18
Joined: Thu Sep 12, 2019 12:39 pm

MakeMKV Dump/Log email bounce

Post by palmerwallace »

All,

I've attempted to email the UHD dump for "The Sting" and have gotten rejection emails from both the "support@makemkv" as well as "svq@mkv". Is there an updated email to send these to?

Thanks in advance,
dcoke22
Posts: 2560
Joined: Wed Jul 22, 2020 11:25 pm

Re: MakeMKV Dump/Log email bounce

Post by dcoke22 »

palmerwallace
Posts: 18
Joined: Thu Sep 12, 2019 12:39 pm

Re: MakeMKV Dump/Log email bounce

Post by palmerwallace »

Thanks! Not sure why my previous emails did not go through using the same address.
palmerwallace
Posts: 18
Joined: Thu Sep 12, 2019 12:39 pm

Re: MakeMKV Dump/Log email bounce

Post by palmerwallace »

Just got this email back.

Sorry, we were unable to deliver your message to the following address.

<svq@makemkv.com>:
Unable to deliver message after multiple retries, giving up.
Woodstock
Posts: 9912
Joined: Sun Jul 24, 2011 11:21 pm

Re: MakeMKV Dump/Log email bounce

Post by Woodstock »

If Mike has just changed hosting, the DNS MX entry may be bad right now.
makemkv.com has address 172.67.195.244
makemkv.com has address 104.21.49.241
makemkv.com has IPv6 address 2606:4700:3035::ac43:c3f4
makemkv.com has IPv6 address 2606:4700:3033::6815:31f1
makemkv.com mail is handled by 0 makemkv.com.
Only the 172 net address has a mail server running on it. It would be interesting to see the errors your mail server encountered, but it still boils down to Mike having to fix something. And not many people have access to the logs that would say what is going on.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
palmerwallace
Posts: 18
Joined: Thu Sep 12, 2019 12:39 pm

Re: MakeMKV Dump/Log email bounce

Post by palmerwallace »

Thanks for the input. Just wanted to share as I noticed that I was having this issue for the first time.
Woodstock
Posts: 9912
Joined: Sun Jul 24, 2011 11:21 pm

Re: MakeMKV Dump/Log email bounce

Post by Woodstock »

Neither of the listed mail servers is reachable right now, even though the overall server (this site) is working. So, it needs a bit of tender loving care.

Or a bit hammer.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
philb1701
Posts: 104
Joined: Sat Jul 04, 2015 10:58 am

Re: MakeMKV Dump/Log email bounce

Post by philb1701 »

I sent my dump to svq@makemkv.com at 12:51AM Chicago time and have not received a bounce back message yet.
LGans316
Posts: 71
Joined: Sun Apr 24, 2016 1:05 pm

Re: MakeMKV Dump/Log email bounce

Post by LGans316 »

Emailed the dump files for Zack Synder's Justice League 30 minutes ago. Haven't received a bounce back message yet.
sgtblackice
Posts: 32
Joined: Thu Mar 07, 2019 7:39 pm

Re: MakeMKV Dump/Log email bounce

Post by sgtblackice »

appears to still be down - https://mxtoolbox.com/SuperTool.aspx?ac ... n=toolpage

Test Result
SMTP Connect Failed To Connect
Woodstock
Posts: 9912
Joined: Sun Jul 24, 2011 11:21 pm

Re: MakeMKV Dump/Log email bounce

Post by Woodstock »

Since Mike is still visiting the forum from time to time, I guess we can fall back to people uploading the dump files as attachments.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
Trickyd-1
Posts: 95
Joined: Sat Dec 30, 2017 12:51 am
Location: UK

Re: MakeMKV Dump/Log email bounce

Post by Trickyd-1 »

Woodstock wrote:
Thu May 20, 2021 4:24 pm
Since Mike is still visiting the forum from time to time, I guess we can fall back to people uploading the dump files as attachments.
I would rar the dump with a password and encryption though as it has sensitive contents that Mike may not want posted on his forum for all to see. You can PM the password only to him.

Above is only my feeling but He may also come here and tell us not to do this.
rdgrimes
Posts: 65
Joined: Tue Apr 02, 2019 9:30 pm

Re: MakeMKV Dump/Log email bounce

Post by rdgrimes »

The last file I sent did not bounce, that was about 12 hours ago.
jayper
Posts: 304
Joined: Sat Sep 29, 2012 5:57 pm

Re: MakeMKV Dump/Log email bounce

Post by jayper »

Seeing some reports in various threads that this issue has cropped back up.
dohnut
Posts: 1
Joined: Thu Aug 12, 2021 5:31 pm

Re: MakeMKV Dump/Log email bounce

Post by dohnut »

I'm getting bounces sending emails to both svq@makemkv.com and support@makemkv.com over the past few days. Sending from gmail. Don't know if this is also correlated to the makemkv.com "account suspended" issue.
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