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"Failed to save..." error when changing output directory

Posted: Sun Dec 19, 2010 7:40 am
by dhstraayer
I'm using MakeMKV to convert files I've ripped with MagicDVD into MKV files. They are stored on my server, on a disk I've mapped as my "T:" drive.

I'm using Win 7, by the way.

If I let MakeMKV use its default output directory "C:\Video", all is well. It works fine.

If I change the output directory to use my mapped "T:" drive, I always get the a"Failed to save" error.

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Operation successfully completed
Saving 2 titles into directory T:/Video/HARRY_POTTER_AND_THE_SORCERER'S_STONE
Failed to save title 0 to file T:/Video/HARRY_POTTER_AND_THE_SORCERER'S_STONE/t00_HARRY_POTTER_AND_THE_SORCERER'S_STONE.mkv
Failed to save title 1 to file T:/Video/HARRY_POTTER_AND_THE_SORCERER'S_STONE/t01_HARRY_POTTER_AND_THE_SORCERER'S_STONE.mkv
0 titles saved, 2 failed
Is there some restriction that the output directory has to be on a particular (?local) drive?

Re: "Failed to save..." error when changing output directory

Posted: Sun Dec 19, 2010 8:28 am
by mike admin
dhstraayer wrote:Is there some restriction that the output directory has to be on a particular (?local) drive?
No, any directory should work. Please enable debug log in preferences and post the full log here.

Re: "Failed to save..." error when changing output directory

Posted: Sun Dec 19, 2010 2:36 pm
by keastland
I'm having that same problem when i try to rip a DVD.

Attached is my log file.

Re: "Failed to save..." error when changing output directory

Posted: Sun Dec 19, 2010 4:14 pm
by twa000
I never save to a local directory, output usually goes to a USB attached HDD or a networked drive - it all works without any issues.

Re: "Failed to save..." error when changing output directory

Posted: Sun Dec 19, 2010 7:32 pm
by dhstraayer
OK, here is an example of a ripped DVD that worked OK on default output, but failed when I tried to redirect it to a network drive. It is only a minor inconvenience to be restricted to the C: drive, it just adds another time-consuming filecopy. But it is odd, no?

I had a devil of a time when I first downloaded MakeDVD, because it always failed on me (because I always redirected the output directory). It's only chance that I tried letting the output directory default. "Letting programs have their defaults" is a good trick to try when a program just doesn't seem to be working.

Re: "Failed to save..." error when changing output directory

Posted: Thu Dec 23, 2010 10:37 am
by mike admin
keastland wrote:I'm having that same problem when i try to rip a DVD.

Attached is my log file.
Your error is different

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Drive DVD+R-DL MATSHITA DVD-RAM UJ-861H 1.50 has RPC protection that can not be bypassed. Change drive region or update drive firmware from http://tdb.rpc1.org. Errors likely to follow.

Re: "Failed to save..." error when changing output directory

Posted: Thu Dec 23, 2010 10:46 am
by mike admin
dhstraayer wrote:OK, here is an example of a ripped DVD that worked OK on default output, but failed when I tried to redirect it to a network drive. It is only a minor inconvenience to be restricted to the C: drive, it just adds another time-consuming filecopy. But it is odd, no?

I had a devil of a time when I first downloaded MakeDVD, because it always failed on me (because I always redirected the output directory). It's only chance that I tried letting the output directory default. "Letting programs have their defaults" is a good trick to try when a program just doesn't seem to be working.
Strangely the log shows no diagnostic codes. What happens if you try to save on drive T, does MakeMKV create an empty directory? What happens if you create directory manually? Are you sure that you have necessary access rights?

Re: "Failed to save..." error when changing output directory

Posted: Wed Dec 29, 2010 9:17 pm
by dhstraayer
More clues. This problem seems to be exclusively a bug related to running MakeMKV on previously ripped files (Ripped with another program: Magic DVD Ripper). When ripping from the original DVDs, redirection across the network works OK.

By the way, when ripping across my network like this, I get a lot of messages reading: "Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages."

Is this just a warning, or can it result in errors? I know writing across my network is slower than writing to a local disk, but it is faster than writing to the local disk and then copying across the network. :-) A little reassurance would be appreciated.

Dave Straayer

Re: "Failed to save..." error when changing output directory

Posted: Thu Dec 30, 2010 2:14 am
by setarip_old
Ripped with another program: Magic DVD Ripper
With the arrival of MakeMKV v.1.63, this problem (Pre-processing with another program) has disappeared regarding most other third party programs...