www.makemkv.com

I am at a loss, when I click on the button for it to read the blu-ray, it starts to read it and then it hangs with opening and decrypting. It gets stuck in a loop and I can't even get to the task manager. Only a hard power off will work. It is happening to discs that I have previously ripped, so I do not believe it is the disc. I did install the latest version of MakeMKV and no luck.

I have updated drivers and still no luck.

The log file shows:

Debug log started at Sat Jun 20 03:20:29 2020 , written by MakeMKV v1.15.1 win(x64-release)
Using 262272KB for read cache.
001005:0000 MakeMKV v1.15.1 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\xxxxxx/MakeMKV_log.txt
WinCdArb=v1.0.0_tiny win(x64-release)
SDF v071: HL-DT-ST_BDDVDRW_UH12NS30_1.00_211306131457_K9EDC5E3531
SDF v071: HL-DT-ST_BDDVDRW_UH12NS30_1.00_211306131457_K9EDC5E3531
003007:0000 Using direct disc access mode
SDF v071: HL-DT-ST_BDDVDRW_UH12NS30_1.00_211306131457_K9EDC5E3531

I am not a computer person, and before posting I have read up a lot about drivers and restore points (I guess because of limited HD space on my boot drive I had that turned off). I know it worked about 3-4 weeks ago. Every 4 weeks I will purchase a movie and before it gets lost/scratched, I usually convert it to MKV, just in case and it looks like my last purchase was about a month ago and I see the MKV file for that. Now I did just recently did the update for Windows 10 and it shows not version 2004. I do not know if that has anything to do with it, but I have researched this a lot and thought I would give you that information.

I am getting odd errors also in VLC, so all this might be related.

Blu-ray error:
This Blu-ray Disc needs a library for AACS decoding, and your system does not have it.
Your input can't be opened:
VLC is unable to open the MRL 'bluray:///D:\'. Check the log for details.
Blu-ray error:
This Blu-ray Disc needs a library for AACS decoding, and your system does not have it.
Your input can't be opened:
VLC is unable to open the MRL 'bluray:///D:\'. Check the log for details.
Blu-ray error:


Any suggestions, I am all ears.

Thank you so much for your help.

RadicalROM

Do you have also the problem if using an older version https://makemkv.com/download/old/

Did the disc "Backup" work "File->Backup"? and if the "Backup" works and you use the backup data with "File->Open Files" by opening the "index.bdmv" function?

See also here, same problem viewtopic.php?f=1&t=22509