Don't want to give up on makemkv, but...

[Pardila]

I've been ripping all my concert dvds using makemkv with no problems on my PC (Windows 7 Professional with internal drive Phillips BD-RE BDD1001 ATA Device). Blu-rays are another story. The only way I've been able to rip a blu-ray using makemkv is to use dvdfab passkey first. Given the issues with makemkv, I've tried, on a trial basis, using dvdfab and others (videosolo and brorsoft - are they all the same company?) and have had some success. I thought with the latest makemkv beta key that would solve my problem but it didn't. Still getting the following error: "The volume key is unknown for this disc - video can't be decrypted. Failed to open disc".
I really would like to keep using makemkv to rip my blu-rays if I can make it work. I am willing to spend some bucks to get the most reliable setup. So at this point these are some of the things I'm considering.
1. Buy the registration key from makemkv. I'm afraid to do this given the issues I've had.
2. Buy the dvdfab passkey.
3. I don't have plans to rip any 4K blu-rays, but would buying a UHD friendly drive work for my blu-rays.
Any other suggestions or any advice/thoughts will be greatly appreciated.

[jinx100]

Not much information to work from. There is a MakeMKV setting that lets the program contact the server and download the latest Blu-ray keys. Make sure that is enabled or manually download https://www.makeMKV.com/svq/dsall.svq and put that in your data directory (also shown in MakeMKV settings.

The trial MakeMKV is the same for registered and freeloading users. Buying a key is a good idea but won't help your problem. Nor would buying any new hardware. Any drive that can read Blu-ray discs should work. No player software is needed, either.

[Grauhaar]

There is a MakeMKV setting that lets the program contact the server and download the latest Blu-ray keys. Make sure that is enabled

Yes

or manually download https://www.makeMKV.com/svq/dsall.svq and put that in your data directory (also shown in MakeMKV settings.

I think this is no longer working. The downloading of the HK (HashKey) table has been changed (see above).

@Pardila
To solve your problem(s), provide a full debug log.
The "Volume key is unknown" can always happen in case of an new AACS version (currently with AACS 76). In ths case, the dump must be send in, the HK table is updaded by the support and refreshed by MakemKV with the next start.

[Pardila]

Thanks for the responses and any additional help you all can provide. I should've mentioned that under my Drive Information it shows Highest AACS version: 63. The blu-rays I'm trying to rip are older releases so it doesn't seem like a "new AACS version" issue to me but I know very little about all of this. Does it still make sense to provide a full debug log? If so when I clicked on the debug log link that was provided, it took me to the "What should I do if the program fails to open the disc" section of the FAQs. Do you need all the info that is requested there? If so, I would need help to understand and comply with the part that reads, "If you were trying to open a Blu-ray disc, please copy all *.CLPI files from BDMV\CLIPINF directory and all *.MPLS files from BDMV\PLAYLIST directory, also compressed with archiver program of your choice."

[jinx100]

1. Have you downloaded the latest keys?
2. While the debug log is long there are often a few lines that will indicate the problem. Copy the text into a code window box in your next posting.
3. Sorry to be basic, but you do know the big disc button starts the decoding process?
4. Compression means zip or 7-zip but sending that is only needed new, high AACS versions which is not your case.

[Grauhaar]

The debug log is a simple text file and can be opened with "Notepad" (Standard Windows Program).

You can stop and restart MakeMKV to create a fresh debug log. Create the error again and copy the log into in the forum (All, not only some pices).

The only way I've been able to rip a blu-ray using makemkv is to use dvdfab passkey first. Given the issues with makemkv, I've tried, on a trial basis, using dvdfab and others (videosolo and brorsoft - are they all the same company?) and have had some success.

This confuses me. To rip a Blu-ray with an Blu-ray compatible dive you should not use any other tools. This can destroy for MakeMKV important information to decrypt the data. So please simply load the Blu-ray, press the big dive icon in MakeMKV and log what happens.

[Pardila]

I've ripped many dvds successfully - aren't the steps to rip a blu-ray the same?
Regarding the question about downloading the latest keys, the only thing that I've done is to enter the new beta key to the Enter Registration Code box.
Here's the log. Thanks again for all the help:

Code: Select all

Debug log started at Thu Jun 11 18:06:47 2020 , written by MakeMKV v1.15.1 win(x64-release)
Using 262272KB for read cache.
001005:0000 MakeMKV v1.15.1 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\HP-User/MakeMKV_log.txt
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:INVALID COMMAND OPERATION CODE' occurred while issuing SCSI command 46020..00140 to device 'SPTI:\Device\CdRom1'
001003:0020 DEBUG: Code 0 at 266L9_:?HCenQ;[b:29401313
No  SDF v06d: PHILIPS_BD-RE_BDD1001_BD49
SDF id v06d: PHILIPS_BD-RE_BDD1001_BD49
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:INVALID COMMAND OPERATION CODE' occurred while issuing SCSI command 46020..00140 to device 'SPTI:\Device\CdRom1'
001003:0020 DEBUG: Code 0 at 266L9_:?HCenQ;[b:29401313
001003:0020 DEBUG: Code 2164260866 at 2A>Z"-bE"Nx)(mg:121264556
003007:0000 Using direct disc access mode
No  SDF v06d: PHILIPS_BD-RE_BDD1001_BD49
No auto SDF v06d: PHILIPS_BD-RE_BDD1001_BD49
DEBUG: Code 0 at 514U4Qpim*J{}UjC?:29395540
DEBUG: Code 0 at yv"y}$N<9>6(HCzT:213141599
DEBUG: Code 0 at A4|1O]oNyrw2.-zn:29401014
005085:0000 Loaded content hash table, will verify integrity of M2TS files.
DEBUG: Code 2147483648 at yv"y}$N<9>6(HCzT:213132974
DAFD=PAAAADAAAAEABDQEEAAADAQ==
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..046684A6D9539B30750C40E5A21A7EC169F to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..02657063A335FF37633DC677D0BB153E7E0 to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
001003:0020 DEBUG: Code 1 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..01A1B8B99C5B6F08C527DB1DBA47224A9B8 to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
001003:0020 DEBUG: Code 2 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0C614312DF80017F9768CD8FBBF659F3CEB to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
001003:0020 DEBUG: Code 3 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0939DA9A1E34D8B7786FDA9F44CC14B7A1C to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
001003:0020 DEBUG: Code 4 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0AC82522E987F723EBDEFB5CF83927F7565 to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0B7B37353213F98FEB81C50787430168458 to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
001003:0020 DEBUG: Code 1 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..052FFBC47A7EFB5EF1A7BE747EF48C040C8 to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
001003:0020 DEBUG: Code 2 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0A77D4E9C1ADC15037D9D483C8ABBF5EE6A to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
001003:0020 DEBUG: Code 3 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..02F2D37809EC9096C7D51EA1CF8EF54E589 to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
001003:0020 DEBUG: Code 4 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0AF76F17C6236DBAAA049E06F15164AC04D to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0E74CB5F59650157B0919B49F4C4309159E to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
001003:0020 DEBUG: Code 1 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..09D8FF2982D91B3E7536CB7A82869912C08 to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
001003:0020 DEBUG: Code 2 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0C45E876A9AE19586886E1893B9D6A3DB11 to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
001003:0020 DEBUG: Code 3 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0A546E0324D031408A700DEA5A704FEF2FF to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
001003:0020 DEBUG: Code 4 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0C34F3F5CB4B12E570AC4A049E257C4B058 to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0460230018B75D9D0E4492481D796B29677 to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
001003:0020 DEBUG: Code 1 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0BE84C3A9821892E5E296E4C57407F18D67 to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
001003:0020 DEBUG: Code 2 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..079741B1ACC3D6C5C9391BF7B974C1E56E3 to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
001003:0020 DEBUG: Code 3 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..04EA60EA70A33E6921C2ED6E92C5F9340CD to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
001003:0020 DEBUG: Code 4 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..06ACC25A34EFD2B4E87874945B32812DDD7 to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130306
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29396552
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..070370DA4095ABCCD35E7ABC57BF719835D to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130306
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29396552
001003:0020 DEBUG: Code 1 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..05BC755BDCC6271E426DBBEC7D82C62279A to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130306
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29396552
001003:0020 DEBUG: Code 2 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..09A2275A8E187D92DCBEABEBC7FB5FEA899 to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130306
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29396552
001003:0020 DEBUG: Code 3 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0EB9E6FBFCDD46A39A53642F909538D9076 to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130306
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29396552
001003:0020 DEBUG: Code 4 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0CB83D8A47B0E7B3A8BCC802AF805423BF3 to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130306
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29396552
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..029FD18360AA94738684C96AB7FE0A1073A to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130306
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29396552
001003:0020 DEBUG: Code 1 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0AF5BEC70C134323768A2A1DA28602FB70E to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130306
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29396552
001003:0020 DEBUG: Code 2 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..00F5EBCF0CF162D6014BFEFFA5FA8162E0B to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130306
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29396552
001003:0020 DEBUG: Code 3 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..068A5882B0C2650FA53FCC32F4802239894 to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130306
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29396552
001003:0020 DEBUG: Code 4 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..08EA1F4E63FF83C00471157E0F48590BFF0 to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130306
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29396552
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..06BE04EA64FBE51381DE65F430CADF0C1F7 to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130306
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29396552
001003:0020 DEBUG: Code 1 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0542EB54E1389D5C4D40051C8E2D33EA6A7 to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130306
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29396552
001003:0020 DEBUG: Code 2 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..07D338A0DA01228F2D9376EA56360D5B81B to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130306
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29396552
001003:0020 DEBUG: Code 3 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0585BE3F10528F08D807C50297C7400781D to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130306
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29396552
001003:0020 DEBUG: Code 4 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..00C945BA48B08769385B8ECC37CC003B383 to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130306
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29396552
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..07CBDDA7902DD4588B9AC80624F03DEEFFD to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130306
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29396552
001003:0020 DEBUG: Code 1 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..075412F1C31F88372F632AAF763E6263228 to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130306
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29396552
001003:0020 DEBUG: Code 2 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..06860E93F443294A6C54A5D4F3B45F973D9 to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130306
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29396552
001003:0020 DEBUG: Code 3 at hsA"1-<JYn,u8a5UkG:29394275
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0F3C58B3FBDEABF57F68793AFFC838FA370 to device 'SPTI:\Device\CdRom0'
001003:0020 DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130766
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:213131824
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at -{&WL@#Df^F(uaN~ :213130306
001003:0020 DEBUG: Code 0 at hsA"1-<JYn,u8a5UkG:29396552
001003:0020 DEBUG: Code 4 at hsA"1-<JYn,u8a5UkG:29394275
003306:0000 Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
003332:0000 Saved AACS dump file as C:\Users\HP-User/.MakeMKV/MKB_v30_JOE_BONAMASSA_BEACON_THEATRE_DE86.tgz
003303:0000 The volume key is unknown for this disc - video can't be decrypted
001003:0020 DEBUG: Code 0 at A4|1O]oNyrw2.-zn:29396092
001003:0020 DEBUG: Code 0 at A4|1O]oNyrw2.-zn:29395172
005010:0000 Failed to open disc
Application exited at Thu Jun 11 18:17:48 2020

[Grauhaar]

The process is always the same, it makes no difference to rip DVD, Blu-ray or UHD.

Looks very strange. The Phillips BD-RE BDD1001 is very old (around 2009) and MakeMKV has trouble to access the drive to get access to the AACS data.

Yes, the Blu-ray has an old AACS 30 version which is not the problem. But if the volume key could not be established due to other errors "003306:0000 Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive" the disc can not be accessed. Inserting a single disc can brick the drive if the disc contains the key which is used by MakeMKV in the revoke list. The Libredrive function (not available for your drive) prevent this revoke process.

You should think about to buy a new drive, best with Libredrive support.

[jinx100]

Grauhaar is giving good advice.

Is the movie listed in your log a concert recording? Maybe try a more common and recent movie. I did just verify the link in my first post to download the blu-ray keys and it does work. Make sure a recent dsall.svq is in your MakeMKV data directory.

Other decrypting programs may interfere with MakeMKV. Be sure they are not running in the background.

[Grauhaar]

I did just verify the link in my first post to download the blu-ray keys and it does work. Make sure a recent dsall.svq is in your MakeMKV data directory.

Yes, you can still download it, put it anywhere in a data directory, but this as zero effect. The process has been changed, trust me

The "user/<username>/.makemkv folder holds only _private_data.tar, self defined makemkv profiles and maybe some aacs dumps. All others can be deleted, the older svq files are no longer used. If you look into the private_data file, you see maybe some svq files, but with different naming convention. Any missing svq file is loaded from the server and if this failes or is disabled a message indicates this. But there are no errors for this in the debug log.

In this case, the access to the drive failes. We are never coming to the proint that a key and maybe an svq for FUT processing is needed. The first message says clear "Error 'Scsi error - ILLEGAL REQUEST:INVALID COMMAND OPERATION CODE' occurred while issuing SCSI command". Any other later message with the "Key exchange" or whatever is only the result of the first error.

[jonghotti]

Original poster with the issue here I will make you a solid deal on a new drive chock full of LibreDrive goodness to address the revocation issue. If interested please drop me a line at alexcoluzzi32@gmail.com. I promise you an excellent deal.