Issues with TrueHD (Atmos) Audio Stream

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Rancor022
Posts: 11
Joined: Thu Mar 05, 2020 4:31 am

Issues with TrueHD (Atmos) Audio Stream

Post by Rancor022 »

So I just got Attack of the Clones on 4K, and I can't get the 7.1 TrueHD audio stream to work. First I noticed it won't play at all in any media players, which i have never experienced with any of my other 4K films with Atmos audio. So I used Eac3to to extract the audio stream, only to get this error:
[21:49:47] The libav decoder reported error -1094995529 while decoding.a02
[21:49:49] Aborted at file position 1875116032.
[21:49:49] Error: [truehd @ 02543900] End of stream indicated.
[21:49:49] Error: [truehd @ 02543900] Lossless check failed - expected 00, calculated 87.
[21:49:49] Error: [truehd @ 02543900] End of stream indicated.
[21:49:49] Error: [truehd @ 02543900] restart header sync incorrect (got 0x180b)
[21:49:49] Error: [truehd @ 02543900] too many audio samples in frame
[21:49:49] Stream Extraction Completed
^I know that part in particular has nothing to do with MakeMKV, but I was hoping perhaps someone here would understand what this means. I also did get an error message in MakeMKV, saying something like "AV synchronization issues detected"... I read that that is just a bug in the latest version, but it's possible that there was an actual issue in this instance.
mike admin
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Re: Issues with TrueHD (Atmos) Audio Stream

Post by mike admin »

Did you use version 1.15.1 to make MKV file?
Rancor022
Posts: 11
Joined: Thu Mar 05, 2020 4:31 am

Re: Issues with TrueHD (Atmos) Audio Stream

Post by Rancor022 »

mike admin wrote:
Thu Apr 16, 2020 9:32 am
Did you use version 1.15.1 to make MKV file?
Nope, but someone mentioned that right after I posted this yesterday in another thread; I'll be using 1.15.1 today to re-rip!
samtroy
Posts: 16
Joined: Sun Apr 19, 2020 9:43 am

Re: Issues with TrueHD (Atmos) Audio Stream

Post by samtroy »

OK, so does this mean that potentially every MKV file created with the older version 1.15.0 has a corrupted TrueHD/Atmos audio track? Something like this is mentioned in the 1.15.1 bug fixes, afterall.

:shock:

Can we please get some more info about this *very concerning* issue from mike admin? Which streams exactly are affected? And how can this be checked or even repaired afterwards?

Thanks in advance.
Deihnyx
Posts: 9
Joined: Mon Jan 29, 2018 11:31 am

Re: Issues with TrueHD (Atmos) Audio Stream

Post by Deihnyx »

Hello Mike,

Do you know if this issue was only present in more recent disks, or should all UHD disks with Atmos be ripped again?
Is there a way to know whether Atmos is properly ripped or not?

Thanks!
Billycar11
Posts: 3806
Joined: Sun Aug 24, 2014 5:49 am

Re: Issues with TrueHD (Atmos) Audio Stream

Post by Billycar11 »

Deihnyx wrote:
Sun Apr 19, 2020 9:59 am
Hello Mike,

Do you know if this issue was only present in more recent disks, or should all UHD disks with Atmos be ripped again?
Is there a way to know whether Atmos is properly ripped or not?

Thanks!
It will only happen on discs with seamless branching
Buy a UHD drive from the guide and how to video maker: https://www.makemkv.com/forum/viewtopic ... 20&t=17831
UHD Drives Guide: https://www.makemkv.com/forum/viewtopic ... 16&t=19634
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Deihnyx
Posts: 9
Joined: Mon Jan 29, 2018 11:31 am

Re: Issues with TrueHD (Atmos) Audio Stream

Post by Deihnyx »

Billycar11 wrote:
Sun Apr 19, 2020 10:07 am
Deihnyx wrote:
Sun Apr 19, 2020 9:59 am
Hello Mike,

Do you know if this issue was only present in more recent disks, or should all UHD disks with Atmos be ripped again?
Is there a way to know whether Atmos is properly ripped or not?

Thanks!
It will only happen on discs with seamless branching
Got it, so a UHD like Zootopia will have it. Pretty much a lot of Disney movies then.
Thanks!
samtroy
Posts: 16
Joined: Sun Apr 19, 2020 9:43 am

Re: Issues with TrueHD (Atmos) Audio Stream

Post by samtroy »

How can be checked if a certain MKV file/TrueHD track is affected by this issue? Can this be corrected afterwards?
Woodstock
Posts: 9939
Joined: Sun Jul 24, 2011 11:21 pm

Re: Issues with TrueHD (Atmos) Audio Stream

Post by Woodstock »

If you hear glitches at scene changes when playing Atmos audio, the MKV has the problem.

No, it cannot be corrected after the fact. You have to re-rip it.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
samtroy
Posts: 16
Joined: Sun Apr 19, 2020 9:43 am

Re: Issues with TrueHD (Atmos) Audio Stream

Post by samtroy »

No other, less time consuming way to check? Like a tool that checks for errors in the TrueHD stream?
schorman
Posts: 7
Joined: Tue Apr 21, 2020 2:33 am

Re: Issues with TrueHD (Atmos) Audio Stream

Post by schorman »

I’ve been having issues with the new Star Wars discs Atmos tracks. Makemkv seems to have problems dropping the correct duplicate frames at segment boundaries.


I’ve been testing with the UHD of Rogue One. I’m using 1.15.1 to process, and it seems to be alternating between not dropping the repeated frame at one boundary, and then dropping both repeated frames at the next segment boundary. The overall track length is correct, but there are pops at all 20 of segment boundaries.


I’m having the same issues with the wrong repeated frames being dropped or retained for both the eac3 and standard ac3 tracks as well.
samtroy
Posts: 16
Joined: Sun Apr 19, 2020 9:43 am

Re: Issues with TrueHD (Atmos) Audio Stream

Post by samtroy »

Maybe it's better to use v1.14.7 for now?
Last edited by samtroy on Sun Apr 26, 2020 7:14 am, edited 1 time in total.
samtroy
Posts: 16
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Re: Issues with TrueHD (Atmos) Audio Stream

Post by samtroy »

@mike_admin:

Can you confirm that this issue was introduced with version 1.15.0 or was this already present in older 1.14 versions as well? In other words, is v1.14.7 safe to use for seamless branching titles?
Billycar11
Posts: 3806
Joined: Sun Aug 24, 2014 5:49 am

Re: Issues with TrueHD (Atmos) Audio Stream

Post by Billycar11 »

samtroy wrote:
Fri Apr 24, 2020 2:16 pm
@mike_admin:

Can you confirm that this issue was introduced with version 1.15.0 or was this already present in older 1.14 versions as well? In other words, is v1.14.7 safe to use for seamless branching titles?
its not fixed in any version but 1.15.1

1.14.7 will have the problem
Buy a UHD drive from the guide and how to video maker: https://www.makemkv.com/forum/viewtopic ... 20&t=17831
UHD Drives Guide: https://www.makemkv.com/forum/viewtopic ... 16&t=19634
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samtroy
Posts: 16
Joined: Sun Apr 19, 2020 9:43 am

Re: Issues with TrueHD (Atmos) Audio Stream

Post by samtroy »

schorman (4 posts above) claims very detailled that he still has the issue with 1.15.1.

Hopefully mike can clear this situation up.. :?
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