Newbie question about FW dump file
Posted: Thu Oct 17, 2019 7:51 pm
Hello,
New member here, but been lurking for a while. Love Makemkv. Please take mercy on me if my question is too obvious, but yesterday I was backing up my blu ray and during the direct disc access mode I got the following message:
Saved FW dump file as ---------
Please send the file (---------) to support@makemkv.com
Now I was under the impression that this type of message is usually due to a new protection that needs to be addressed, but I was still able to rip the movie without issues. I didn't test it yet for playback errors but the process seemed to go as usual.
I just want to know if it's still necessary to submit the file since I was able to back it up or not worry about it?
Thanks in advance
New member here, but been lurking for a while. Love Makemkv. Please take mercy on me if my question is too obvious, but yesterday I was backing up my blu ray and during the direct disc access mode I got the following message:
Saved FW dump file as ---------
Please send the file (---------) to support@makemkv.com
Now I was under the impression that this type of message is usually due to a new protection that needs to be addressed, but I was still able to rip the movie without issues. I didn't test it yet for playback errors but the process seemed to go as usual.
I just want to know if it's still necessary to submit the file since I was able to back it up or not worry about it?
Thanks in advance