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I can't use my key to activate on a new computer

Posted: Tue Oct 25, 2016 8:48 pm
by frankpawlik
I purchased the product 10/17/2015 but the key that came with it is still on my old computer which no longer works. How do I get a new one?

Re: I can't use my key to activate on a new computer

Posted: Tue Oct 25, 2016 9:48 pm
by Woodstock
Send your information to support@makemkv.com and Mike can get you fixed up.

If you have access to your old email, search for a message from avangate.com - it is where the key would have originally come from.

Re: I can't use my key to activate on a new computer

Posted: Wed Oct 26, 2016 12:42 pm
by frankpawlik
My emails are on my computer that no longer works but I was able to find printout of my receipt that had the activation code so I am back in business. Thanks.