www.makemkv.com

I have another DVD ERROR.

Thanks for any help.

Using direct disc access mode
Cells 2-6 were skipped due to cell commands (structure protection?)
Title #1 was added (19 cell(s), 1:36:47)
Title #2 has length of 98 seconds which is less than minimum title length of 175 seconds and was therefore skipped
Title #3 has length of 98 seconds which is less than minimum title length of 175 seconds and was therefore skipped
Title #4 has length of 137 seconds which is less than minimum title length of 175 seconds and was therefore skipped
Title #5 has length of 107 seconds which is less than minimum title length of 175 seconds and was therefore skipped
Title #6 has length of 83 seconds which is less than minimum title length of 175 seconds and was therefore skipped
Title #7 has length of 121 seconds which is less than minimum title length of 175 seconds and was therefore skipped
Title #8 was added (2 cell(s), 0:29:17)
Title #9 was added (11 cell(s), 0:13:19)
Title #10 was added (6 cell(s), 0:14:34)
Title #11 has length of 14 seconds which is less than minimum title length of 175 seconds and was therefore skipped
Title #12 has length of 22 seconds which is less than minimum title length of 175 seconds and was therefore skipped
Title #13 has length of 9 seconds which is less than minimum title length of 175 seconds and was therefore skipped
Title #14 has length of 7 seconds which is less than minimum title length of 175 seconds and was therefore skipped
Title #15 has length of 5 seconds which is less than minimum title length of 175 seconds and was therefore skipped
Title #16 was added (1 cell(s), 0:29:30)
Title #17 was added (1 cell(s), 0:14:45)
Title #20 was added (23 cell(s), 1:37:20)
DEBUG: Code 10551303 at SJ*@jg/<lv-`O[VY:213142128
DEBUG: Code 0 at SJ*@jg/<lv-`O[VY:213143301
DEBUG: Code 0 at %`~=(gEentO3T:$#8S:29394229
CellWalk algorithm failed (structure protection is too tough?), trying CellTrim algorithm
Cells 1-1 were removed from title start
Title #21 was added (18 cell(s), 1:30:39)
Cells 2-6 were skipped due to cell commands (structure protection?)
Title #22 was added (19 cell(s), 1:36:47)
DEBUG: Code 10551303 at SJ*@jg/<lv-`O[VY:213142128
DEBUG: Code 0 at SJ*@jg/<lv-`O[VY:213143301
DEBUG: Code 0 at %`~=(gEentO3T:$#8S:29394229
CellWalk algorithm failed (structure protection is too tough?), trying CellTrim algorithm
Cells 1-1 were removed from title start
Title #23 was added (18 cell(s), 1:30:39)
Cells 2-6 were skipped due to cell commands (structure protection?)
Title #24 was added (19 cell(s), 1:36:47)
DEBUG: Code 10551303 at SJ*@jg/<lv-`O[VY:213142128
DEBUG: Code 0 at SJ*@jg/<lv-`O[VY:213143301
DEBUG: Code 0 at %`~=(gEentO3T:$#8S:29394229
CellWalk algorithm failed (structure protection is too tough?), trying CellTrim algorithm
Cells 1-1 were removed from title start
Title #25 was added (18 cell(s), 1:30:39)
DEBUG: Code 10551303 at SJ*@jg/<lv-`O[VY:213142128
DEBUG: Code 0 at SJ*@jg/<lv-`O[VY:213143301
DEBUG: Code 0 at %`~=(gEentO3T:$#8S:29394229
CellWalk algorithm failed (structure protection is too tough?), trying CellTrim algorithm
Cells 1-1 were removed from title start
Title #26 was added (18 cell(s), 1:30:39)
Cells 2-6 were skipped due to cell commands (structure protection?)
Title #27 was added (19 cell(s), 1:36:47)
Title #29 was added (23 cell(s), 1:37:20)
DEBUG: Code 10551303 at SJ*@jg/<lv-`O[VY:213142128
DEBUG: Code 0 at SJ*@jg/<lv-`O[VY:213143301
DEBUG: Code 0 at %`~=(gEentO3T:$#8S:29394229
CellWalk algorithm failed (structure protection is too tough?), trying CellTrim algorithm
Cells 1-1 were removed from title start
Title #31 was added (18 cell(s), 1:30:39)
Title #32 was added (23 cell(s), 1:37:20)
Title #33 was added (23 cell(s), 1:37:20)
Title #34 was added (23 cell(s), 1:37:20)
Title 1 in VTS 20 is equal to title 1 and was skipped
Title 1 in VTS 20 is equal to title 1 and was skipped
Title 1 in VTS 20 is equal to title 1 and was skipped
Title 2 in VTS 20 is equal to title 1 and was skipped
Title 1 in VTS 30 is equal to title 1 and was skipped
Title 1 in VTS 30 is equal to title 1 and was skipped
Title 1 in VTS 30 is equal to title 1 and was skipped
Title 1 in VTS 30 is equal to title 1 and was skipped
Operation successfully completed
Saving 1 titles into directory C:/Users/nmitelligmail.com/Videos/VIDEO NEW MKV 1
AV synchronization issues were found in file 'C:/Users/nmitelligmail.com/Videos/VIDEO NEW MKV 1/Vatican_Tapes.mkv' (title #1)
AV sync issue in stream 0 at 0:02:23.726 : video frame timecode differs by +29.779s
AV sync issue in stream 0 at 0:02:24.310 : video frame timecode differs by +29.779s
AV sync issue in stream 0 at 0:02:24.727 : video frame timecode differs by +29.779s
AV sync issue in stream 0 at 0:02:25.812 : video frame timecode differs by +29.779s
AV sync issue in stream 0 at 0:02:29.899 : video frame timecode differs by +29.779s
AV sync issue in stream 0 at 0:02:30.483 : video frame timecode differs by +29.779s
AV sync issue in stream 0 at 0:02:30.934 : video frame timecode differs by +29.779s
AV sync issue in stream 0 at 0:02:31.985 : video frame timecode differs by +29.779s
AV sync issue in stream 0 at 0:02:33.269 : video frame timecode differs by +29.779s
AV sync issue in stream 0 at 0:02:33.520 : video frame timecode differs by +29.779s
AV sync issue in stream 0 at 0:02:33.520 : too many video frames with invalid timecodes, future messages will be suppressed
AV sync issue in stream 1 at 0:02:23.584 with duration of 1954.249ms : audio gap - 61.07 missing frame(s)
AV sync issue in stream 2 at 0:02:23.584 with duration of 1954.249ms : audio gap - 61.07 missing frame(s)
AV sync issue in stream 1,2 at 1:30:52.192 with duration of 897.678ms : audio gap - 28.052 missing frame(s)
AV sync issue in stream 1,2 at 1:30:58.698 with duration of 32ms : broken timecode, apparent audio skew is -130.5ms
AV sync issue in stream 1,2 at 1:31:00.330 with duration of 32ms : broken timecode, apparent audio skew is -261ms
AV sync issue in stream 1,2 at 1:31:01.962 with duration of 32ms : broken timecode, apparent audio skew is -391.5ms
AV sync issue in stream 1,2 at 1:31:03.594 with duration of 32ms : broken timecode, apparent audio skew is -522ms
AV sync issue in stream 1,2 at 1:31:05.226 with duration of 32ms : broken timecode, apparent audio skew is -652.5ms
AV sync issue in stream 1,2 at 1:31:06.858 with duration of 32ms : broken timecode, apparent audio skew is -783ms
AV sync issue in stream 1,2 at 1:31:08.490 with duration of 32ms : broken timecode, apparent audio skew is -913.5ms
AV sync issue in stream 1,2 at 1:31:10.122 with duration of 32ms : broken timecode, apparent audio skew is -1044ms
AV sync issue in stream 1,2 at 1:31:11.754 with duration of 32ms : broken timecode, apparent audio skew is -1174.5ms
AV sync issue in stream 1,2 at 1:31:13.386 with duration of 32ms : broken timecode, apparent audio skew is -1305ms
AV sync issue in stream 1,2 at 1:31:15.018 with duration of 32ms : broken timecode, apparent audio skew is -1435.5ms
AV sync issue in stream 1,2 at 1:31:16.650 with duration of 32ms : broken timecode, apparent audio skew is -1566ms
AV sync issue in stream 1,2 at 1:31:18.282 with duration of 32ms : broken timecode, apparent audio skew is -1696.5ms
AV sync issue in stream 1,2 at 1:31:19.914 with duration of 32ms : broken timecode, apparent audio skew is -1827ms
AV sync issue in stream 1,2 at 1:31:21.546 with duration of 32ms : broken timecode, apparent audio skew is -1957.5ms
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/VIDEO_TS/VTS_21_1.VOB' at offset '4623087616'
Error 'OS error - The I/O device reported an I/O error' occurred while reading '\Device\CdRom0' at offset '4623087616'
Error 'OS error - The I/O device reported an I/O error' occurred while reading '\Device\CdRom0' at offset '4623087616'
Error 'OS error - The I/O device reported an I/O error' occurred while reading '\Device\CdRom0' at offset '4623087616'
Error 'OS error - The I/O device reported an I/O error' occurred while reading '\Device\CdRom0' at offset '4623087616'
Error 'OS error - The I/O device reported an I/O error' occurred while reading '\Device\CdRom0' at offset '4623087616'
DEBUG: Code 3221225861 at 0*u53V?r+$wd$Pq.aI:121262969
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/VIDEO_TS/VTS_21_1.VOB' at offset '4623087616'
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/VIDEO_TS/VTS_21_1.VOB' at offset '4623087616'
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/VIDEO_TS/VTS_21_1.VOB' at offset '4623087616'
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/VIDEO_TS/VTS_21_1.VOB' at offset '4623087616'
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/VIDEO_TS/VTS_21_1.VOB' at offset '4623087616'
DEBUG: Code 100927744 at 0*u53V?r+$wd$Pq.aI:121262969
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/VIDEO_TS/VTS_21_1.VOB' at offset '4623087616'
DEBUG: Code 0 at 8=h{tZTtt133Ig!gb;mX:121263291
DEBUG: Code 0 at DxIJT?6Nhc_=P66"\8e:121261750
DEBUG: Code 0 at 8=h{tZTtt133Ig!gb;mX:213130812
DEBUG: Code 2257367 at 8=h{tZTtt133Ig!gb;mX:29393286
DEBUG: Code 0 at T:}L'Aj<w&w(~v+!IEKR(:29398967
LIBMKV_TRACE: Exception: Error while reading input
AV sync issue in stream 1,2 at 1:31:23.178 with duration of 32ms : broken timecode, apparent audio skew is -2088ms
AV sync issue in stream 1,2 at 1:31:24.810 with duration of 32ms : broken timecode, apparent audio skew is -2218.5ms
AV sync issue in stream 1,2 at 1:31:26.442 with duration of 32ms : broken timecode, apparent audio skew is -2349ms
AV sync issue in stream 1,2 at 1:31:28.074 with duration of 32ms : broken timecode, apparent audio skew is -2479.5ms
Failed to save title 0 to file C:/Users/nmitelligmail.com/Videos/VIDEO NEW MKV 1/Vatican_Tapes.mkv
0 titles saved, 1 failed

Two disks, same error, but not in the same relative location...

What type drive is this? It looks like the drive ID information isn't in the logs anymore....

THE IS THE DRIVE:
DVD+R-DL MATSHITA DVD-RAM UJ8D2Q 1.10

I wasn't trying to scatter. These discs are the only discs out of 50 i just did.

Maybe i should of said that.

I have done 300 discs and these movies within the 50 I did today, THESE MOVIES have these errors.

Given the type of drive it is, it is quite possible it is having trouble switching layers on dual-layer disks.

Load one of the disks that worked, and, without opening it, check the Info box, where it should have something like this:
Look at the "Data capacity" and "Number of layers"; a dual-layer disk will look like this:
If disks that work have 1 layer, and disks that don't work have 2, it is more likely that the problem is in the drive. Carefully cleaning the drive lens may help. They make kits for doing this. A damp cotton swab (no chemicals!) will do in a pinch.

Thank you for your answer.

Followed your directions.

It is 2 layers and it worked.

I have cleaned the drive as well.

Any other advice?


Drive Information
OS device name: \Device\CdRom0
Current profile: DVD-ROM
Manufacturer: MATSHITA
Product: DVD-RAM UJ8D2Q
Revision: 1.10
Serial number: HR29 172685

Disc Information
Label: Paul Blart Mall Cop
Timestamp: 2009-03-25 19:10:32
Data capacity: 7.5 Gb
Disc type: DVD-ROM
Disc size: 120mm
Maximum read rate: 10.08 Mbps [1x]
Number of layers: 2 (OTP)