How long does it take to receive the license key?

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BrandiRHodgin
Posts: 1
Joined: Wed Jan 14, 2026 6:59 am

How long does it take to receive the license key?

Post by BrandiRHodgin » Wed Jan 14, 2026 7:01 am

Hi everyone,

I purchased the license a few hours ago and received the payment receipt, but I still haven’t gotten the license key yet. I’ve already contacted support but haven’t received a response so far.

Is the key usually sent automatically, or does it take some time to process?

Has anyone experienced this before?

Thank you!

Woodstock
Posts: 10808
Joined: Sun Jul 24, 2011 11:21 pm

Re: How long does it take to receive the license key?

Post by Woodstock » Wed Jan 14, 2026 2:25 pm

In most cases, the key should arrive as fast as your email service processes messages. That is, most likely within a few minutes. It is probable that any delay beyond that is part of your filtering, i.e., if your email is filtered for spam, it may have been treated as such and stuffed into a special mailbox. That is the most common reason for "No mail!!!" that gets reported.

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