Problem with os re-install

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jartsa73
Posts: 4
Joined: Mon Jul 14, 2025 9:28 am

Problem with os re-install

Post by jartsa73 » Mon Jul 14, 2025 9:33 am

Hi,
win 10 to 11 update went south and I had to make a clean re-install. Now I'll have to install all apps also but I've lost my licence-key to MakeMKV. How can I get a new one etc.

dcoke22
Posts: 3821
Joined: Wed Jul 22, 2020 11:25 pm

Re: Problem with os re-install

Post by dcoke22 » Mon Jul 14, 2025 9:12 pm

If you purchased MakeMKV, your original license key was emailed to you. Search your email for your license key.

jartsa73
Posts: 4
Joined: Mon Jul 14, 2025 9:28 am

Re: Problem with os re-install

Post by jartsa73 » Tue Jul 15, 2025 7:19 am

Yes...well. There we will have another problem. Since I bought it years ago and I had a notice of emailbox getting out of space.... You know what has happened... So, I'm in trouble.

dcoke22
Posts: 3821
Joined: Wed Jul 22, 2020 11:25 pm

Re: Problem with os re-install

Post by dcoke22 » Tue Jul 15, 2025 1:23 pm

The program's author, Mike, is the only one who has access to the license data. You'll have to email support@makemkv.com to have him help you.

jartsa73
Posts: 4
Joined: Mon Jul 14, 2025 9:28 am

Re: Problem with os re-install

Post by jartsa73 » Wed Jul 16, 2025 6:41 am

Thanks for advice. I sent the email and wait for his reply.

jartsa73
Posts: 4
Joined: Mon Jul 14, 2025 9:28 am

Re: Problem with os re-install

Post by jartsa73 » Fri Aug 01, 2025 8:05 am

Hi,
Is there any other support channels? I've emailed now twice about this matter and still no response. Nothing at all.

AdrianW
Posts: 2
Joined: Sun Aug 15, 2010 6:40 am

Re: Problem with os re-install

Post by AdrianW » Fri Aug 01, 2025 9:43 am

Get KeePass - safely store all your passwords for all websites and also store keys for software (in the notes field).

A bit late, but do this for next time and make a backup of your keepass database.

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