I had to replace a hard drive and I don't know my key

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davidbrill
Posts: 1
Joined: Fri Feb 20, 2015 12:38 am

I had to replace a hard drive and I don't know my key

#1 Post by davidbrill » Fri Feb 20, 2015 12:40 am

Help please

Woodstock
Posts: 10589
Joined: Sun Jul 24, 2011 11:21 pm

Re: I had to replace a hard drive and I don't know my key

#2 Post by Woodstock » Fri Feb 20, 2015 2:21 am

Email support@makemkv.com for help - Mike only takes those type of requests via email. Include the email address you used when you registered, if possible.

cjsiv0730
Posts: 1
Joined: Sun Jan 25, 2015 5:36 am

Re: I had to replace a hard drive and I don't know my key

#3 Post by cjsiv0730 » Fri Feb 20, 2015 3:20 am

I had a similar problem when I switched platforms. If you go to Avangate and create an account, they have a record of the licenses you have bought and a copy of your key. Luckily I had the email with the transaction number and it only took a couple minutes.

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