Registration Key

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mlm123
Posts: 6
Joined: Sat Aug 02, 2025 4:08 pm

Registration Key

#1 Post by mlm123 » Sat Aug 02, 2025 4:13 pm

I purchased the registration key 22 hours ago and have yet to receive any key.

I'm a little concerned that this "PayPro Global" is a scam. I'll wait another 24 hours before starting the charge-back process.

smol_birb
Posts: 28
Joined: Fri Mar 28, 2025 9:09 pm

Re: Registration Key

#2 Post by smol_birb » Sat Aug 02, 2025 6:47 pm

mlm123 wrote:
Sat Aug 02, 2025 4:13 pm
I purchased the registration key 22 hours ago and have yet to receive any key.

I'm a little concerned that this "PayPro Global" is a scam. I'll wait another 24 hours before starting the charge-back process.
According to what another user said, it’s not PayPro Global who are the issue. This seems to be a new issue, because MakeMKV has apparently been using PayPro for years without problems.

baraktorvan
Posts: 2
Joined: Sat Aug 02, 2025 7:05 pm
Contact:

Re: Registration Key

#3 Post by baraktorvan » Sat Aug 02, 2025 7:36 pm

I purchased on 01 August. I got the "check to see if this is accurate" call from PayPal Global a couple hours later. It hit my credit union the same day.

Now I am waiting for the key, but recognize it is now Saturday, 02 August and they may take weekends off. So please be patient and know sometimes it may take a couple days for people to really generate your code.

Realize also nothing may be done until the funds move into their bank, which can take a couple week days (not including weekends). Having worked for 10 years with a national bank, my experiences are to sit back and wait for two to four work days before initiating any charge back.

Ignatz
Posts: 1
Joined: Sat Aug 02, 2025 7:37 pm

Re: Registration Key

#4 Post by Ignatz » Sat Aug 02, 2025 7:43 pm

I had the same issue. I requested a refund from PayPro Global which they are processing.
I'll try buying again once this is resolved.

jnetbent6
Posts: 1
Joined: Mon Aug 04, 2025 7:09 pm

Re: Registration Key

#5 Post by jnetbent6 » Tue Aug 05, 2025 11:56 am

    I also bought a registration key on August 1st. I have NOT received the registration key yet. I called PayPro, and they said the MakeMKV folks aren't responding to their messages regarding these issues. Kind of worrisome.

    RobertJG60
    Posts: 2
    Joined: Tue Aug 05, 2025 4:10 pm

    Re: Registration Key

    #6 Post by RobertJG60 » Tue Aug 05, 2025 4:20 pm

    FYI, this "paypro" site is down.

    comvex
    Posts: 5
    Joined: Sun Aug 03, 2025 12:41 pm

    Re: Registration Key

    #7 Post by comvex » Tue Aug 05, 2025 5:24 pm

    Man, my timing sucks. I downloaded it on the 31st, ripped one disk. Bought it on the 1st. Limbo.

    Alex99
    Posts: 1
    Joined: Tue Aug 05, 2025 6:45 pm

    Re: Registration Key

    #8 Post by Alex99 » Tue Aug 05, 2025 6:57 pm

    I purchased a registration key on August 2, but have not yet received it.
    Instead, PayPro Global asked me to contact support@makemkv.com directly, which I did. No response.
    Concerning.

    baraktorvan
    Posts: 2
    Joined: Sat Aug 02, 2025 7:05 pm
    Contact:

    Re: Registration Key

    #9 Post by baraktorvan » Wed Aug 06, 2025 12:27 am

    I STILL have not received my key, and emails back to support@makempv.com has also gone unanswered. If I do not get it within the next week I am also going to demand a refund and if not successful there file a chargeback with my credit union. It has been a week now and no answers..

    What is the deal here? A vacation holiday? Some crises? Enough already.

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