v1.6.7 Fatal error occurred, program will now exit

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DoubleSpeed
Posts: 19
Joined: Wed Dec 29, 2010 2:04 pm

v1.6.7 Fatal error occurred, program will now exit

#1 Post by DoubleSpeed » Tue Apr 12, 2011 5:46 pm

When v1.6.7 starts and initially tries to read the disk/DVD Drive I get the message Fatal error occurred, program will now exit

The program then quits, this happens every time, can someone help?

mike admin
Posts: 4075
Joined: Wed Nov 26, 2008 2:26 am
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Re: v1.6.7 Fatal error occurred, program will now exit

#2 Post by mike admin » Wed Apr 13, 2011 10:14 am

It's a bug and the cause is unknown. Please submit the crash dump per instructions at http://www.makemkv.com/onlinehelp/dump.html

DoubleSpeed
Posts: 19
Joined: Wed Dec 29, 2010 2:04 pm

Re: v1.6.7 Fatal error occurred, program will now exit

#3 Post by DoubleSpeed » Wed Apr 13, 2011 12:02 pm

OK will do later when I am home with the machine

DoubleSpeed
Posts: 19
Joined: Wed Dec 29, 2010 2:04 pm

Re: v1.6.7 Fatal error occurred, program will now exit

#4 Post by DoubleSpeed » Wed Apr 13, 2011 9:19 pm

I have the file however its 19.2 MB zipped, is this normal? If s where should I send it?

mike admin
Posts: 4075
Joined: Wed Nov 26, 2008 2:26 am
Contact:

Re: v1.6.7 Fatal error occurred, program will now exit

#5 Post by mike admin » Fri Apr 15, 2011 8:49 am

DoubleSpeed wrote:I have the file however its 19.2 MB zipped, is this normal? If s where should I send it?
support@makemkv.com


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