Contacting MakeMKV

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jkauff
Posts: 17
Joined: Thu Mar 06, 2014 2:53 am

Contacting MakeMKV

#1 Post by jkauff » Wed Jul 26, 2023 9:30 pm

I sent an email to support@makemkv.com early this week concerning a license issue. So far I’ve received no response.

Is there an individual I need to email about license restoration, or some other email address I should use?
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Woodstock
Posts: 10222
Joined: Sun Jul 24, 2011 11:21 pm

Re: Contacting MakeMKV

#2 Post by Woodstock » Thu Jul 27, 2023 12:01 am

All the makemkv.com addresses go to one person - Mike. He's got control over the domain and registration of the program.

That is one of the addresses he uses for support, so he should get it. Although sometimes he doesn't pick up emails as regularly as we like.
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jkauff
Posts: 17
Joined: Thu Mar 06, 2014 2:53 am

Re: Contacting MakeMKV

#3 Post by jkauff » Thu Jul 27, 2023 1:37 pm

Thanks. I’m guessing Mike is a busy guy, so I’ll just be patient.
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dwill15
Posts: 9
Joined: Thu Jul 27, 2023 1:17 am

Re: Contacting MakeMKV

#4 Post by dwill15 » Mon Jul 31, 2023 11:55 am

yeah i recieved my code..thanks Mike
Last edited by dwill15 on Thu Aug 03, 2023 12:51 pm, edited 1 time in total.
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Woodstock
Posts: 10222
Joined: Sun Jul 24, 2011 11:21 pm

Re: Contacting MakeMKV

#5 Post by Woodstock » Mon Jul 31, 2023 1:23 pm

Considering that the message is automated when you purchase, it is weird that you have not received it. It typically arrives within the hour.
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