HELP!!!!!

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alphadec
Posts: 5
Joined: Mon Dec 27, 2010 9:58 pm

HELP!!!!!

#1 Post by alphadec » Mon Dec 27, 2010 10:08 pm

I have used makemkv before and loved it but after some time I wanted to install it again, but here my problems starts.

When I have installed it is starting but then I get a "error message" : "fatal error program will now exit".

and it is closing.

I am running a win xp home I have also tried this program under windows 7, but get the same error there.

Anyone got a clue why this happens. ?

setarip_old
Posts: 2136
Joined: Wed Dec 09, 2009 1:31 pm

Re: HELP!!!!!

#2 Post by setarip_old » Tue Dec 28, 2010 3:00 am

Hi!

Are you signed on as "Administrator"?



alphadec
Posts: 5
Joined: Mon Dec 27, 2010 9:58 pm

Re: HELP!!!!!

#3 Post by alphadec » Tue Dec 28, 2010 8:44 am

setarip_old wrote:Hi!

Are you signed on as "Administrator"?


this happens in both win xp and win 7. you don't need admin rights to run a program just to make changes.

This program is crasing when I click on the program icon it loads up and then it goes 3 sec and then it is crashing.

setarip_old
Posts: 2136
Joined: Wed Dec 09, 2009 1:31 pm

Re: HELP!!!!!

#4 Post by setarip_old » Tue Dec 28, 2010 7:25 pm

Although it may not prove to be the cause of your problem, please click on the following link and read the entire thread:

http://www.makemkv.com/forum2/viewtopic ... 16&start=0






alphadec
Posts: 5
Joined: Mon Dec 27, 2010 9:58 pm

Re: HELP!!!!!

#5 Post by alphadec » Tue Dec 28, 2010 9:32 pm

setarip_old wrote:Although it may not prove to be the cause of your problem, please click on the following link and read the entire thread:

http://www.makemkv.com/forum2/viewtopic ... 16&start=0





I get the same result on both win xp and wni 7 both logged in as admin.

mike admin
Posts: 4083
Joined: Wed Nov 26, 2008 2:26 am
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Re: HELP!!!!!

#6 Post by mike admin » Mon Jan 03, 2011 8:46 am

To begin with, please enable debug log and see if any errors show up there.

alphadec
Posts: 5
Joined: Mon Dec 27, 2010 9:58 pm

Re: HELP!!!!!

#7 Post by alphadec » Mon Jan 03, 2011 7:10 pm

mike admin wrote:To begin with, please enable debug log and see if any errors show up there.
how do I enable the debug log. ?

makemkv is crashing after 2 sec after I have started it.

Matt J
Posts: 4
Joined: Tue Jan 04, 2011 9:30 pm

Re: HELP!!!!!

#8 Post by Matt J » Tue Jan 04, 2011 10:49 pm

Great, now I'm having the same problem. Logged in with admin rights. 1.5.8 is working for me now.

mike admin
Posts: 4083
Joined: Wed Nov 26, 2008 2:26 am
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Re: HELP!!!!!

#9 Post by mike admin » Thu Jan 06, 2011 11:06 am

Do you have any antivirus software installed, especially something that you've installed recently?

alphadec
Posts: 5
Joined: Mon Dec 27, 2010 9:58 pm

Re: HELP!!!!!

#10 Post by alphadec » Thu Jan 06, 2011 5:10 pm

mike admin wrote:Do you have any antivirus software installed, especially something that you've installed recently?
Yes I have panda internet sec 2011.

Matt J
Posts: 4
Joined: Tue Jan 04, 2011 9:30 pm

Re: HELP!!!!!

#11 Post by Matt J » Fri Jan 07, 2011 12:51 am

i am running PC Tools Spyware Doctor, but its been installed for some time.

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