BSOD when disc inserted

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michaelt452
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Joined: Tue Mar 30, 2010 3:32 pm

BSOD when disc inserted

#1 Post by michaelt452 » Tue Mar 30, 2010 3:35 pm

On Windows 7 Pro (32 Bit), I can launch MakeMKV just fine when no disc is in drive, but as soon as the disc is inserted or a disc is inserted when the program is launched, I get a BSOD.
I've tried reinstalling the program but issue remains. Any suggestions?

mike admin
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Re: BSOD when disc inserted

#2 Post by mike admin » Thu Apr 01, 2010 7:13 am

Before doing anything else, please check that you are using the latest MakeMKV version.
If it still crashes with a last version, please provide information about your disc drive, type, model, internal or external and whether AHCI is enabled in BIOS.

michaelt452
Posts: 3
Joined: Tue Mar 30, 2010 3:32 pm

Re: BSOD when disc inserted

#3 Post by michaelt452 » Thu Apr 01, 2010 3:54 pm

It is the latest version.
HL-DT-ST DVDRWBD GBC H20N ATA Device (from Device Manager...it's the drive that comes in a Dell Vostro) It's Internal.

How do you determine if AHCI is enabled? (Just go into the BIOS and there's a setting?)

michaelt452
Posts: 3
Joined: Tue Mar 30, 2010 3:32 pm

Re: BSOD when disc inserted

#4 Post by michaelt452 » Fri Apr 02, 2010 5:18 pm

In BIOS, SATA mode is ATA, not AHCI.
Should it be?

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