I paid $54.99 for this product in January 2015 and it worked

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Shakadula51
Posts: 14
Joined: Tue Nov 04, 2014 1:20 pm

I paid $54.99 for this product in January 2015 and it worked

Post by Shakadula51 »

Worked fine on a MACBook Air but now My key seems to be invalid and I can't find the original e-mail with my information. So Mike is trying to assist me from support but can't find my info. I now think I paid with Paypal and not my usual credit card so Mike if you are watching.........Paypal on January 26, 2015. You already have my e-mail information.

Oh and $54.99 for a product that works is cheap. I think I messed up my key. Not MakeMKV.

Thanks.
Woodstock
Posts: 10412
Joined: Sun Jul 24, 2011 11:21 pm

Re: I paid $54.99 for this product in January 2015 and it wo

Post by Woodstock »

Most direct way to contact Mike is support@makemkv.com , but when searching emails, also look for "customer@avangate.com", which is where the key would have come from.
Shakadula51
Posts: 14
Joined: Tue Nov 04, 2014 1:20 pm

Re: I paid $54.99 for this product in January 2015 and it wo

Post by Shakadula51 »

Thanks. I did look for Avangate but I fear I deleted it cause I didn't realize it was Makemkv. So again, my fault I lost the key.

I did email Mike on Thursday with the paypal info so I hope he can find my info.

Thanks again.
Shakadula51
Posts: 14
Joined: Tue Nov 04, 2014 1:20 pm

Re: I paid $54.99 for this product in January 2015 and it wo

Post by Shakadula51 »

Okay all, I am going to close this out as I made a mistake. I never bought MakeMKV. I was using the beta version but thought I purchased the product. I can find no record of a purchase except for iFlicks around the same time so maybe that is where my confusion began.

The beta key expired so I started hunting for my registration key but no luck. Mike can't find a record and neither can I so I have to be mistaken.

Sorry Mike but this was my screw up. I appreciate your efforts.
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