I have recently downloaded and installed v1.9.1 on both a mac and windows. I registered both with the free beta reg key, good through March 30th, and both said they were successfully registered, and I restarted both. I have tried to backup a DVD on both, and the Backup option remains grayed out. I have selected the dvd device with the disk, and the info was read and displayed. I did not open the disk. Here is a screen shot of what I'm seeing.
Can anyone help? I must be missing something, but I cannot figure it out.
I tried to insert an image but could not figure out how
I then tried attaching the image file, but the "board quota is reached", so just trust me

Both Drive and Disk info is Displayed
Type: DVD
Protection: CSS/CPPM
Neither Disk nor Files are opened.
Thanks,
Mark