v1.6.7 Fatal error occurred, program will now exit

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DoubleSpeed
Posts: 19
Joined: Wed Dec 29, 2010 2:04 pm

v1.6.7 Fatal error occurred, program will now exit

Post by DoubleSpeed »

When v1.6.7 starts and initially tries to read the disk/DVD Drive I get the message Fatal error occurred, program will now exit

The program then quits, this happens every time, can someone help?
mike admin
Posts: 4075
Joined: Wed Nov 26, 2008 2:26 am
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Re: v1.6.7 Fatal error occurred, program will now exit

Post by mike admin »

It's a bug and the cause is unknown. Please submit the crash dump per instructions at http://www.makemkv.com/onlinehelp/dump.html
DoubleSpeed
Posts: 19
Joined: Wed Dec 29, 2010 2:04 pm

Re: v1.6.7 Fatal error occurred, program will now exit

Post by DoubleSpeed »

OK will do later when I am home with the machine
DoubleSpeed
Posts: 19
Joined: Wed Dec 29, 2010 2:04 pm

Re: v1.6.7 Fatal error occurred, program will now exit

Post by DoubleSpeed »

I have the file however its 19.2 MB zipped, is this normal? If s where should I send it?
mike admin
Posts: 4075
Joined: Wed Nov 26, 2008 2:26 am
Contact:

Re: v1.6.7 Fatal error occurred, program will now exit

Post by mike admin »

DoubleSpeed wrote:I have the file however its 19.2 MB zipped, is this normal? If s where should I send it?
support@makemkv.com
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