Purchased the registration key over 2 days ago and nothing

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maroo
Posts: 1
Joined: Wed Feb 28, 2024 12:30 pm

Purchased the registration key over 2 days ago and nothing

Post by maroo »

Is there somewhere I can reach out to or do I need to dispute the charge? I’ve checked my junk folder.
Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: Purchased the registration key over 2 days ago and nothing

Post by Woodstock »

Registration keys are pretty much automatic; when you buy it, it's sent to you by the processor. That said, some email processors bounce that email, or classify it as "spam" and drop it in a different box on your system. Have you checked that?

In any case, support@makemkv.com puts you in touch with the author to handle such things.
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