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The program can't find any usable optical drives.

Posted: Sun Nov 10, 2019 6:17 pm
by ipkha
The latest version on Win10 x64 doesn't detect my Blu-Ray drives.
The older version did, so I am confused.
Any help would be appreciated.

Thanks,
Ian

Debug log started at Sun Nov 10 13:17:09 2019 , written by MakeMKV v1.14.5 win(x64-release)
Using 1048320KB for read cache.
001003:0020 DEBUG: Code 0 at n0[D'{u'r[g;&@lW@:213129777
001003:0020 DEBUG: Code 0 at *XqBn.M;4SmB.[i/U:29394896
001005:0000 MakeMKV v1.14.5 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\Ian/MakeMKV_log_1.txt
001003:0020 DEBUG: Code 0 at n0[D'{u'r[g;&@lW@:213129777
001003:0020 DEBUG: Code 0 at *XqBn.M;4SmB.[i/U:29394896
001003:0020 DEBUG: Code 3221225506 at #u3=B4g@!D|[(=@{:121271042
001003:0020 DEBUG: Code 3221225506 at #u3=B4g@!D|[(=@{:121271042
001003:0020 DEBUG: Code 0 at n0[D'{u'r[g;&@lW@:213129777
001003:0020 DEBUG: Code 0 at *XqBn.M;4SmB.[i/U:29394896
005042:0000 The program can't find any usable optical drives.
Application exited at Sun Nov 10 13:17:40 2019

Re: The program can't find any usable optical drives.

Posted: Sun Nov 10, 2019 6:25 pm
by jonghotti
The answer: and I explain this to customers all
the time. When using drive in an enclosure don’t run makemkv until you’ve put a disc in the drive, closes the tray, and hear the drive start to read the disc, you’ll hear it making noise, like. 5-10 seconds after closing the tray. Then run MakeMKV it’ll pick it up every time.
It’s like MakeMKV initializes so fast it can miss
the fact that there’s a drive connected unless the drive is doing something with a disc. Or at least that’s the way I think about it. Lemme know if that helps.


Sent from my iPhone using Tapatalk Pro

Re: The program can't find any usable optical drives.

Posted: Sun Nov 10, 2019 7:27 pm
by ipkha
It's a Sata connected Internal Drive.
The UHD disk is detected in Explorer as well.
Both Drives are Libre Compatible.

Re: The program can't find any usable optical drives.

Posted: Sun Nov 10, 2019 9:30 pm
by jonghotti
Hmm, ok then, my answer won't apply in this situation but if there's an external drive involved it's definitely something to try :D

Re: The program can't find any usable optical drives.

Posted: Sun Nov 10, 2019 10:53 pm
by Grauhaar
Please read this: viewtopic.php?f=6&t=15876&p=74429&hilit=defender#p74429

Specialy the "Windows Defender" part and about the addional MakeMKV tool.

Re: The program can't find any usable optical drives.

Posted: Mon Nov 11, 2019 8:55 pm
by ipkha
Awesome, thanks for the help.
I added an exception for MakeMKV and it works fine now.