Hi Shanec,shanec wrote:Really...? Cyberlink have happily just said oh yes it all works plays 3d mkv just fine and they need a customer to forward them the technical information.
PowerDVD was the second software DVD player to ever come out in the day. If these guys can't sniff around these forums or look at the matroska format and the comments posted by Mike and Peter about it, asking you to find out is just another stall tactic while they keep telling everyone rubbish (we support frame packed 3D MKV files generated by makemkv... yeah right you do...).
My Goal is solving my issue that i suppose it is the issue of every powerdvd users. In my opinion it seems that Cyberlink does not want to find a solution because if you read the answer from cyberlink support you start to think that the Cyberlink Support are not skilled to solve the issue. In particular i don't understand why cyberlink can't make the test using their blu ray 3D but it needs to use my Blu ray 3D with makemkv. I had explained many times to cyberlink support that it much more simple makes test if their install makemkv in their enviroments but it seems that it does not want. it's strange behavior.
But in particular reading this thread it seems that i am the only makemkv/powerdvd user interested to solve the issue.
Yesterday i received the last email from the support. Some Month ago i provided to Cyberlink some 3D MKV test files and yesterday the support told me that it analysed the test files with mediainfo and the result is that the test files are AVC "Stereo High@L4.1 / High@L4.1" and not MVC. He told me to contact the MAKEMKV support to solve the issue.
I have some difficult to explain to cyberlink how are generated this 3D files. If someone can explain me after i can forward the info to the Cyberlink support.
thanks for you help
ltm82