I have not received an activation key

[Abraxas]

Hello,

Yesterday I bought the license for MakeMKV, but I only received the email from PayPRO.

I have not received the activation key.
What do I have to do?

I have sent an email to support@makemkv.com but so far I have not received a reply.

Thank you very much.

[todd_jeffries]

At least you were able to purchase a key. All I can get on the paypalglobal page is "The action is temporary unavailable". Disc in drive, ready to buy MakeMKV and no way to do so.

[mike admin]

Such a disaster.

Everyone who got the "thanks for your money, now get your key from makemkv.com" message should be all set now, please check your inboxes. Order page back online.

Beta key is updated as well.

Apologies, that was very wrong.

[fadingphoenix]

Such a disaster.

Everyone who got the "thanks for your money, now get your key from makemkv.com" message should be all set now, please check your inboxes. Order page back online.

Beta key is updated as well.

Apologies, that was very wrong.

Registered to try and receive help here. I still haven't received a key. I did send a questioning e-mail after purchasing on Sunday to support@makemkv but haven't had any response back.

[Abraxas]

Hello, today I received the activation key for MakeMKV, it came a little late, three days later.

The doubt I have now is that if I select the "about" option... it tells me that it expires in September 2023.

Is this true?

Thanks

[REDR58]

Such a disaster.

Everyone who got the "thanks for your money, now get your key from makemkv.com" message should be all set now, please check your inboxes. Order page back online.

Beta key is updated as well.

Apologies, that was very wrong.

Thanks for the help!

[graygrimm]

Such a disaster.

Everyone who got the "thanks for your money, now get your key from makemkv.com" message should be all set now, please check your inboxes. Order page back online.

Beta key is updated as well.

Apologies, that was very wrong.

This is happening again.

[BGLUK]

Look like I've encountered this too - I'd already sent an email to support though.

[Radford]

I have the same problem.
Just paid for a full license, and have only received confirmation from PayPro. No license key.

Email also sent to the support address.

[AlanS]

I was just on the phone with PayPro. They said that the vendor is out of keys and is now generating new ones. They said that I should receive it shortly. If I do not receive it, they want me to call back. PayPro is open 24-7. They also said that they have received many calls and emails about this.

[rjmdvd]

Same problem, Bought key on Aug 1, and nothing so far. Not even an email with status from the help link. Sigh.

[PhoCo02]

Also purchased the key about an hour or so ago, currently waiting for it to arrive.

[Dub_Bee]

I ordered mine last night and sent an email to the support email to get my key and have received nothing. Not even a follow-up email. Should I reach out to PayPro?

[D-e-f-]

apparently I picked a bad time to buy a key because I wanted to urgently rip a disc _today_ and couldn't wait for the August beta key.

Bought it this afternoon, still nothing. (I didn't make any additional contact with paypro or the support mail)

[chris6945629]

I’m in the same boat. I bought it yesterday around 10/1030am. Only received confirmation emails-no keys.

I followed up three times with support. No response. I did a chat with the pay company. I was told to follow up with Mkvsupport.

I did check the pay account under products. Only shows the purchase but no key.

Hoping what was said above about them receiving a lot of complaints and running out of keys/generating new keys is true.