Problem with os re-install

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jartsa73
Posts: 3
Joined: Mon Jul 14, 2025 9:28 am

Problem with os re-install

Post by jartsa73 »

Hi,
win 10 to 11 update went south and I had to make a clean re-install. Now I'll have to install all apps also but I've lost my licence-key to MakeMKV. How can I get a new one etc.
dcoke22
Posts: 3791
Joined: Wed Jul 22, 2020 11:25 pm

Re: Problem with os re-install

Post by dcoke22 »

If you purchased MakeMKV, your original license key was emailed to you. Search your email for your license key.
jartsa73
Posts: 3
Joined: Mon Jul 14, 2025 9:28 am

Re: Problem with os re-install

Post by jartsa73 »

Yes...well. There we will have another problem. Since I bought it years ago and I had a notice of emailbox getting out of space.... You know what has happened... So, I'm in trouble.
dcoke22
Posts: 3791
Joined: Wed Jul 22, 2020 11:25 pm

Re: Problem with os re-install

Post by dcoke22 »

The program's author, Mike, is the only one who has access to the license data. You'll have to email support@makemkv.com to have him help you.
jartsa73
Posts: 3
Joined: Mon Jul 14, 2025 9:28 am

Re: Problem with os re-install

Post by jartsa73 »

Thanks for advice. I sent the email and wait for his reply.
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