Getting registration code on a Mac

[qwetico]

Howdy-

I registered my (Mac) copy of MakeMKV some time ago. I was looking to install it on a new machine (windows). I searched my inbox, and I don't have anything from payproglobal. I also looked under

Help > Register, but "Register" is greyed out.

Is there another way to see my registration key on Mac, so I can move it over?

[dcoke22]

If I search my email for "makemkv", I find the receipt containing the license key for when I purchased MakeMKV.

If you click MakeMKV -> About MakeMKV, what does it say for license type?

[qwetico]

License type: Registered
This version expires: Never

[Woodstock]

Then you can "simply" copy the registration code to the new computer. The code is the same for all operating systems.

[qwetico]

Correct- that actually worked when I first purchased the license. However, since then, I can no longer seem to find the key.

The key does not show up in my email, nor anywhere I look within one my registered makemkv apps.

[Woodstock]

It should be in your Mac copy, under "Help->Register". The entry field has the current key in it, which you can copy to the new install.

Probably easiest by Copy->PasteToEmail and CopyFromEmail->PasteToWindowsVersion

[qwetico]

Right- I attempted that prior to posting the first time. This is what I'm met with:

[Woodstock]

Is that what you're seeing on the Mac or on Windows? I don't have a Mac available to me at present, so I can't see what 1.18.x displays, but on Win7, the box looks quite different. There should be an "About" entry after "Online Help". But the "Register" option should not be grayed out.

Are you able to click on it anyway, to bring up the "Enter registration code" dialog box?

[dcoke22]

makemkvmac.jpg (31.87 KiB) Viewed 56 times

That's what the Mac looks like. 'About' is under the MakeMKV menu entry on the left; the standard place for 'About' for Mac apps.

The difference is 'Register' on mine is not greyed out. When I pick that option, I'm presented with the screen that lets me see and copy my license key.